Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have

skills:
Service Desk Management Good to have

skills:
NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary frameworks and following agile methodologies to ensure the delivery of scalable and efficient software that meets unique business requirements. Collaboration with different teams and continuous refinement of software elements are integral parts of the daily workflow, fostering innovation and responsiveness to evolving project needs. Roles &

Responsibilities:
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.




• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
• Mentor junior team members to support their professional growth and integration within the team. Skilled & Technical

Skills:
• Must To Have

Skills:
Proficiency in Service Desk Management.
• Strong problem-solving abilities with a focus on delivering effective service solutions.
• Excellent communication skills to facilitate collaboration across diverse teams and stakeholders.
• Experience in managing service requests, incident resolution, and maintaining service quality standards.
• Ability to analyze and optimize service desk processes to improve efficiency and user satisfaction. Additional Information:
• The candidate should have minimum 5 years of experience in Service Desk Management.
• This position is based at our BDC14A
- STPI office.
• A 15 years full time education is required.

📌 Custom Software Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru