Job Overview This role will be responsible for developing and growing our market share within Biopharmaceutical / Pharmaceutical Production, Biomedical Research, Medical Devices, Academia and Laboratory by providing technical expertise to internal stakeholders and external customers for our bioprocessing product range. Job Responsibilities and Essential Duties: Business Development & Distributor Management
• Collaborate with Sales, Factory, Service, and Distributor teams to grow Getinge's bioprocessing business.
• Manage distributor activities and provide timely technical support, quotations, and business development guidance.
• Support prospect development, account growth, and customer engagement activities.
• Assist in developing market strategies and identifying new business opportunities. Customer Application & Technical Support
• Serve as the primary technical expert for bioreactor and bioprocessing solutions.
• Provide technical support remotely and on-site for bioprocess, equipment, automation, and software-related issues.
• Troubleshoot process and equipment challenges while ensuring timely resolution.
• Track support requests and identify recurring issues and improvement opportunities.
• Collaborate with global application teams to share best practices and technical learnings Customer Demonstrations & Process Trials
• Plan and execute customer demonstrations, proof-of-concept studies, and equipment trials.
• Organize demo equipment and provide process support to ensure agreed trial objectives are achieved.




• Present technical solutions to customers through meetings, workshops, webinars, and conferences.
• Support validation of bioprocess workflows and technology adoption. Training & Knowledge Development
• Deliver advanced product, application, and process training to:
• Customers
• Distributors
• Internal sales teams
• Service engineers
• Identify customer training needs and recommend tailored training programs.
• Develop customer references, application notes, success stories, and technical documentation. Pre-Sales & Proposal Support
• Support complex RFQs, tenders, and technical proposals.
• Ensure customer requirements are fully understood and addressed.
• Prepare technical documentation including:
• Datasheets
• Product literature
• Application notes
• Technical specifications
• Maintain accurate CRM records and opportunity tracking. Process Automation & SCADA Support
• Support customers in developing process recipes and workflows using SCADA software.
• Assist in bioprocess automation and advanced process control implementation.
• Work with customers to optimize process performance, data acquisition, and control strategies. Market Intelligence




• Monitor emerging bioprocessing technologies and industry trends.
• Analyze competitor solutions and market developments.
• Provide market feedback to sales, product management, and factory teams.
• Support development of future products and solutions through customer insights. Minimum

Requirements:
Must Have
• Bachelor’s degree and a PhD or Master’s in a relevant life science field such as Microbiology, Biotechnology, Bioengineering or similar.
• Strong understanding of bioprocessing and cell culture principles.
• Hands on experience working with bioreactors in a laboratory or industrial setting.
• Ability to technically convey knowledge of products and solutions.
• Excellent client-facing and internal communication skills at all levels.
• Excellent written, verbal communication and presentation skills (English).
• Strong working knowledge of Microsoft Office.
• Solid organizational skills including attention to detail and multi-tasking abilities.
• Willing to travel significantly throughout your defined territory and further afield. Good to Have
• Experience in a similar customer-facing position.
• Experience using SCADA software for advanced process control.
• Knowledge of life sciences regulations applicable to bioprocessing, including GMP.
• Experience training personnel on equipment and processes.
• Experience using CRM systems and preparing quotations.
• Knowledge of capital equipment tendering processes.

📌 Applications Specialist Bioprocessing (Mumbai)
🏢 Getinge
📍 Mumbai