About 4flow 4flow is a global leader in logistics optimization, with a team of over 1,500 professionals across more than 20 locations worldwide. Our unique business model integrates supply chain consulting, advanced logistics software, 4PL services, and cutting-edge logistics research to deliver innovative and end-to-end solutions. Our Bangalore office, located in Manyata Tech Park, is one of our newest and most dynamic hubs. Here, we are building a next-generation, AI-driven supply chain product from the ground up. Operating in a hybrid work model, this location offers a unique opportunity to join the development team at an early stage and play a key role in shaping the future of our product and technology landscape.

Job Description
Lead the global UX organization through AI-driven transformation, redefining how AI and agentic capabilities shape user experiences, UX practices, and organizational effectiveness while delivering measurable business value. As Head of UX, you are a strategic partner to VP
- and C-level leadership, connecting UX strategy with product, technology, and business objectives while championing the value of user-centered design across the organization. What your new challenge will look like
• Lead a global UX organization of 15-18 people across Europe, India, and external partners, with all UX roles reporting into this position.
• Be based primarily in Bengaluru (other locations possible) and travel regularly between Berlin and Bangalore.
• Own and manage the UX budget, including headcount, tools, and vendor expenses.
• Define and drive a three-year UX vision, with a strong focus on AI and agentic experiences that transform workflows and user interactions.
• Partner with Product Management to identify opportunities where AI can fundamentally redesign and simplify customer workflows.
• Lead the adoption of AI-enabled UX practices across research, ideation, prototyping, design, and evaluation.
• Build AI capabilities within the UX team and create a culture of experimentation, innovation, and continuous learning.
• Establish a scalable UX operating model that supports growth across multiple products, teams, and business areas.
• Define effective collaboration models between UX, Product Management,



and Engineering throughout the product lifecycle.
• Align UX strategy with product strategy and broader business objectives.
• Translate UX and design strategies into measurable business outcomes.
• Drive hiring, team growth, role leveling, and career development across regions.
• Manage design operations, governance, quality standards, and process improvements.
• Ensure a consistent and cohesive user experience across the entire product portfolio.
• Strengthen user research and customer feedback as core components of decision-making and product development.
• Promote the value of UX beyond visual design, emphasizing research, rapid prototyping, and customer-centric innovation.
• Balance rapid decision-making with stakeholder inclusion and organizational alignment.
• Lead senior managers and distributed international UX teams through organizational transformation and maturity growth.
• Build and scale UX organizations across complex, multinational environments and multiple product domains.
• Establish governance structures and cross-functional ways of working that enable UX to scale effectively.
• Demonstrate strong understanding and experience with AI-driven and agentic product experiences.
• Work effectively across Europe-India time zones and multicultural teams.
• Bring strong people leadership experience combined with a solid UX background.
• Possess excellent stakeholder management skills and the ability to influence executive leadership and gain C-suite alignment.
• Connect UX, product, technology, and business priorities through strategic thinking.
• Champion innovation, emerging technologies, and continuous improvement.
• Remain resilient, stable, and effective in environments characterized by uncertainty and change.
• Demonstrate high ownership, accountability,



and commitment to business outcomes.
• Supply chain or logistics software experience is advantageous but not mandatory.
• Strong English communication skills are required; a formal degree is not required. Why you belong at 4flow
• 10+ years of professional experience in UX, Product Design, or a related design discipline, including at least 5 years in senior leadership roles with responsibility for leading managers and distributed teams.
• Proven experience leading senior managers and large, global design teams, with the ability to navigate complex organizational environments.
• Solid people leadership skills with a passion for building teams, developing talent and creating clear growth paths.
• You are product-minded and ideally bring expertise from complex B2B software or supply chain environments.
• Experience building or transforming UX organizations, ideally across multiple products or teams
• Experience with or strong understanding of AI driven and agentic product experiences
• Ability to translate product and business strategy into actionable UX direction
• Strategic and decisive leadership style with outstanding stakeholder management skills and a hands-on mindset
• You are prepared to regular business travel to Berlin and Bangalore

What we offer
• A stable role within a company rooted in strong German roots, backed by a clear vision and long-term security.
• A dynamic, international work environment with excellent opportunities for rapid career growth.
• Extensive professional development support, including a dedicated training budget and access to internal learning programs.
• A permanent position with a competitive base salary, attractive bonus structure, and comprehensive benefits package.
• Hybrid work model
• Access to an Employee Assistance Program to support your mental well-being.
• Regular sports activities, team events, and company getaways that foster connection and collaboration.
• Complimentary lunch, beverages, and coffee at all 4flow locations.
• Comprehensive health insurance coverage, including GMC, GPA, GTL, and OPD. Ready for 4flow? Then please apply online

📌 UX Director (Bengaluru)
🏢 4flow
📍 Bengaluru