About the Company
We are a diversity employment provider; we encourage all qualified candidates to apply.

About the Role
The Operations Team Lead (TL) is responsible for the seamless execution of day-to-day store operations at our Indore location. This role demands a high level of integrity in financial transactions and Cash Register Management, while leading a diverse team to meet service and efficiency benchmarks. We are seeking candidates from high-standard retail environments such as Metro, FMCG, Landmark, or Shoppers Stop. Responsibilities
• Front-End & Cashier Management
• Cashiering Excellence Direct oversight of cash register handling, ensuring 100% accuracy in billing, reconciliation, and secure cash-office procedures.
• Conflict Resolution Act as the primary point of contact for customer escalations, ensuring professional and timely resolution.
• Financial Integrity Ensure all front-end processes strictly adhere to company audit guidelines and financial safety protocols.
• Team Leadership & Performance
• Mentorship Lead, motivate, and guide a diverse team of associates to achieve daily operational objectives.
• Performance Tracking Monitor and analyze team KPIs, identify areas for improvement, and implement effective solutions.
• Staff Development Provide ongoing training to team members to enhance their operational and customer service skills.
• Process & Efficiency Improvement




• Policy Implementation Develop and execute localized procedures to enhance store efficiency and minimize operational friction.
• Cross-Functional Alignment Collaborate with other departments (Inventory, Merchandising, Logistics) to ensure store-wide goals are met.
• Strategic Reporting Generate and present detailed reports on team productivity and business performance to senior leadership.
• Organizational Excellence
• Multi-Tasking Manage multiple operational tasks and projects simultaneously with strong organizational rigor.
• Communication Maintain effective and transparent communication channels within the team and across departments. Qualifications
• Experience Relevant background in Retail Ops, Supply Chain, or FMCG. Cash register handling experience is a mandate.
• Leadership Strong leadership skills with a proven ability to guide and develop a team.
• Problem-Solving Proactive approach to resolving operational bottlenecks and handling customer concerns. Required Skills
• Cash register handling experience.
• Strong leadership skills.
• Proactive problem-solving abilities. Preferred Skills
• Experience in high-standard retail environments.
• Ability to mentor and develop team members. Pay range and compensation package Important: Please ensure you update the mandatory Questionnaire regarding your relevant experience to be considered. Applications without documented cash register experience will not be processed. Equal Prospect Statement We are a diversity employment provider; we encourage all qualified candidates to apply.

📌 Store Operations Specialist (Indore)
🏢 Best Price Flipkart Wholesale
📍 Indore