29 Oct
|
Accenture in India
|
Bengaluru
29 Oct
Accenture in India
Bengaluru
Job Description
Data & Analytics Specialist — Workplace & Facilities Job Title Data & Analytics Specialist – Workplace & Facilities Function Workplace Experience & Facilities Management Industry IT Services Location Bangalore Reporting To Workplace Strategy lead / Manager Employment Type Full-time Qualification Graduate in any stream Role Summary The Data & Analytics Specialist will own data, reporting, and insight generation for the Workplace & Facilities function of the organization. This role is responsible for consolidating multi-source workplace data (space utilization, occupancy, service tickets, vendor performance, cost, safety/compliance, and employee experience data), converting it into accurate, timely, and decision-ready reports and dashboards, and partnering with stakeholders to drive data-informed workplace decisions. The role requires strong technical proficiency (Excel, PowerPoint, Power BI; Python is an added advantage), sound business judgement, and the ability to work independently in a fast-paced, in-office environment.
Key Responsibilities
Reporting & Data Operations
• Publish accurate and timely weekly, bi-weekly, and monthly reports and dashboards to workplace and facilities leadership.
• Process and deliver ad hoc reports and analyses on request, with quick turnaround and high accuracy.
• Maintain reporting calendars, templates, and SOPs to ensure consistency and auditability of all published data.
• Own end-to-end data quality — validation, reconciliation, and error-checking — before any report is published. Data Integration & Analysis
• Extract, clean, and integrate data from multiple sources (facilities management systems, ticketing tools, badge/access data, vendor reports, surveys, finance data) into unified datasets.
• Draw key inferences and trends from integrated data to support workplace strategy, space planning, and cost optimization.
• Build and maintain interactive Power BI dashboards and self-service reporting tools for leadership and site teams.
• Use Excel (advanced formulas, pivot tables, macros)
and PowerPoint to build management-ready analysis and presentations.
• Where applicable, write Python scripts to automate recurring data extraction, cleansing, and reporting tasks. Strategic Leadership & Business Partnering
• Translate leadership priorities into a structured analytics agenda for the workplace & facilities function.
• Proactively identify opportunities where data can influence real-estate, space, cost, or experience decisions, and bring these forward with recommendations.
• Support annual and quarterly workplace planning cycles with historical trend analysis and forward-looking projections. Data Governance
• Establish and maintain data standards, definitions, and documentation (data dictionaries, source-of-truth mapping) for workplace data sets.
• Ensure data privacy, access control, and confidentiality are maintained across all reporting, particularly for employee and vendor data.
• Drive consistency in metrics and KPIs across sites/regions so leadership works off a single version of the truth. Analytics Competencies
• Apply statistical and analytical techniques (trend analysis, variance analysis, forecasting) to workplace and facilities datasets.
• Build scalable, reusable data models and dashboards rather than one-off manual reports.
• Continuously improve reporting efficiency through automation and process simplification. Cross-Functional Collaboration
• Work closely with Facilities Operations, Real Estate, Finance, HR, EHS & GPNS to source data and align on reporting requirements.
• Act as a single point of contact for data and reporting queries from workplace stakeholders and leadership. Problem Solving
• Diagnose root causes of data discrepancies, reporting delays, or gaps,
and implement corrective and preventive measures.
• Respond effectively to urgent, ambiguous, or time-sensitive data requests from leadership with sound judgement.
• Recommend practical, data-backed solutions to workplace challenges such as space underutilization, service SLA misses, or cost overruns. Required Skills & Technical Competencies
• Advanced Excel
• Strong working knowledge of Power BI (data modeling, DAX, dashboard design, report publishing).
• Proficiency in PowerPoint for building executive-ready presentations.
• Working knowledge of Python for scripting and automation is a strong plus.
• Ability to work with large, multi-source datasets and integrate them into clean, structured formats.
• Strong attention to detail, accuracy, and timeliness in a deadline-driven reporting environment. Domain Knowledge (Preferred)
• Exposure to workplace management, facilities management, or corporate real estate data (space utilization, occupancy, ticketing/CAFM systems) is preferred but not mandatory.
• Understanding of IT services industry operating norms and stakeholder expectations is an advantage. Qualifications & Experience
• Graduate in any stream (mandatory); a background in analytics, statistics, commerce, or engineering is an added advantage.
• Prior experience in a data/reporting/analytics role, ideally supporting a workplace, facilities, real estate, or operations function.
• Demonstrated experience building dashboards and reports for leadership audiences.
• Minimum of 10yrs of relevant experience Work Location & Schedule
• Based out of Bangalore.
• Expected to report to office 5 days per week. Key Attributes for Success
• Structured and detail-oriented, with a robust sense of ownership over data accuracy.
• Comfortable operating independently while managing multiple stakeholders and deadlines.
• Curious and proactive — looks beyond the reporting ask to surface insights that matter to leadership.
• Clear communicator, able to simplify complex data for non-technical stakeholders.
📌 Workplace Service Delivery Specialist (Bengaluru)
🏢 Accenture in India
📍 Bengaluru