About the Team Oracle’s enterprise collaboration and messaging team supports Microsoft 365 services across approximately 150,000 accounts, keeping business communication and collaboration secure, reliable, and available. This role focuses primarily on Exchange Online and Proofpoint, with additional responsibilities across SharePoint Online and OneDrive for Business. You will collaborate with security, network, cloud, and engineering teams to resolve complex operational challenges and improve services used across the organization.

Location:
Remote Level: 2

Experience:
2–6 years Responsibilities Responsibilities
• Administer and support Microsoft 365 services, primarily Exchange Online, SharePoint Online, and OneDrive for Business.
• Manage enterprise Proofpoint environments, including email security policies, mail flow, and messaging protection.
• Configure, maintain, and troubleshoot email authentication technologies, including DMARC, SPF, and DKIM.
• Monitor service health and resolve incidents across messaging, collaboration, and integrated enterprise platforms.
• Support identity and access management through Microsoft Entra ID and Active Directory.
• Develop and maintain PowerShell scripts to automate administrative tasks, improve operational efficiency, and increase service reliability.
• Apply security best practices and support governance, retention, compliance, and information protection requirements.
• Collaborate with cross-functional teams to implement scalable solutions and resolve complex issues.
• Maintain technical documentation, operational procedures, and knowledge base articles.
• Participate in an on-call rotation supporting critical enterprise collaboration services. Mandatory Skills
• 2–6 years of relevant experience administering enterprise messaging and collaboration environments.
• Hands-on Microsoft 365 administration experience, with strong expertise in Exchange Online.
• Hands-on Proofpoint administration experience,



including email security, policy management, and mail flow troubleshooting.
• Experience administering and supporting SharePoint Online and OneDrive for Business.
• Solid troubleshooting, analytical, and problem-solving skills.
• Clear written and verbal communication skills, with the ability to work effectively in a collaborative environment.
• Willingness to participate in an on-call rotation supporting critical enterprise services. Good to Have Skills
• Advanced PowerShell scripting and automation.
• Microsoft Entra ID and Active Directory administration.
• Experience with Conditional Access, Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Identity Management (PIM).
• Knowledge of DMARC, SPF, and DKIM implementation and troubleshooting.
• Experience with Microsoft Defender for Office 365, Microsoft Teams, Microsoft Purview, or Microsoft Intune.
• Windows Server and Linux administration.
• Familiarity with Zero Trust principles and enterprise identity security controls.
• Experience supporting retention policies, eDiscovery, information protection, and Microsoft 365 governance.
• Experience operating Microsoft 365 services in large-scale enterprise environments. Self Assessment Questions Ask yourself the following questions to assess your suitability for this role. If your answers are mostly “Yes,” you can apply for this role.
• Do I have 2–6 years of relevant experience administering Microsoft 365 in an enterprise environment, with strong hands-on expertise in Exchange Online?
• Can I independently administer Proofpoint,



manage email security policies, and troubleshoot mail flow issues?
• Do I have hands-on experience supporting SharePoint Online and OneDrive for Business, including permissions, sharing controls, and troubleshooting?
• Can I investigate complex messaging and collaboration issues, communicate clearly, and work effectively with cross-functional teams?
• Am I comfortable taking ownership of critical service incidents and participating in an on-call rotation? Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-(phone hidden) in the United States. Oracle is an Equal Employment Chance Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

📌 Production Service Developer (India)
🏢 Oracle
📍 India