Job Description: PRO (Public Relations Officer)

( Include Financial Counselling To IPD patients)

Department: Administration

Reporting To: Manager – Operations

Key Responsibilities:

* Guide patients and visitors about hospital services, packages, and estimated costs.

* Supervise Customer Care Executives and ensure patient satisfaction.

* Conduct daily rounds to check cleanliness, hygiene, and hospital operations.

* Coordinate with doctors, consultants, and hospital staff.

* Handle HMS billing, bill verification, package entry, and troubleshooting.

* Manage daily IPD administrative activities.

* Identify operational issues and ensure timely resolution.

Eligibility Criteria:

* Bachelor’s degree from a recognized university.

* 2–3 years of relevant experience, preferably in healthcare.

* Valuable communication, coordination, and team-management skills.

* Knowledge of hospital operations, billing, and HMS preferred.

📌 Public Relation Officer (Gurugram)
🏢 Arvind Medicare Private
📍 Gurugram