Job Description: Business Manager – Sales & Business Management

Company: Astro Divyam

Department: Sales & Business Development

Position: Business Manager

Reporting To: Senior Management

Location: Patel Nagr,Delhi

Employment Type: Full-time

About Astro Divyam

Astro Divyam is an astrology-focused brand offering astrology consultations, spiritual guidance, and related products and services. We aim to build meaningful customer relationships by delivering trusted services and a seamless customer experience.

Role OverviewWe are looking for a proactive, target-driven, and business-oriented Business Manager to lead sales initiatives, drive revenue growth, manage customer relationships, and oversee day-to-day business activities at Astro Divyam.

The ideal candidate will combine strong sales and business development capabilities with operational discipline, team management, and a customer-first mindset. The candidate will be responsible for identifying growth opportunities, improving sales conversions, developing business partnerships, and ensuring the smooth functioning of business operations.

- Key Responsibilities1. Sales & Revenue GrowthDevelop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
- Drive sales of astrology consultations, personalized services, spiritual products, and other offerings of Astro Divyam.
- Generate new business through inbound leads, outbound sales, referrals, partnerships, and digital channels.
- Manage the complete sales funnel, including lead generation, qualification, follow-ups, conversion, and repeat sales.
- Identify opportunities to upsell and cross-sell services and products to existing customers.
- Monitor sales performance, conversion rates, average order value, and customer acquisition costs.
- Build and implement strategies to improve customer retention and lifetime value.
- 2. Business Development & PartnershipsIdentify recent business opportunities, revenue streams, and potential customer segments.
- Develop partnerships with relevant businesses, influencers, affiliates, and other channel partners.
- Explore corporate collaborations, promotional tie-ups, and new distribution channels.




- Conduct market research and competitor analysis to identify emerging trends and growth opportunities.
- Support the development, launch, and commercialization of new products and services.
- Prepare business proposals, sales presentations, and partnership plans.
- 3. Customer Relationship ManagementEnsure timely and professional communication with leads and customers.
- Develop processes for managing enquiries, bookings, payments, service delivery, and customer feedback.
- Resolve escalated customer issues and ensure a positive customer experience.
- Build long-term relationships to encourage repeat purchases, referrals, and customer loyalty.
- Maintain accurate customer information, lead records, and follow-up schedules through a CRM or other tracking systems.
- 4. Business Operations & ManagementOversee day-to-day business activities and ensure smooth coordination across sales, marketing, customer support, and service delivery.
- Establish standard operating procedures (SOPs) for sales, lead management, customer service, and reporting.
- Track business performance against targets and recommend corrective actions where required.
- Coordinate with internal teams and external vendors to ensure timely delivery of products and services.
- Monitor operational efficiency, business costs, and resource utilization.
- Prepare regular business performance reports, sales forecasts, and management updates.
- Identify process gaps and implement improvements to increase productivity and profitability.
- 5. Team Leadership & Performance ManagementManage, guide, and motivate sales and customer-facing team members, as applicable.
- Set individual and team targets, monitor performance, and provide regular feedback.
- Establish clear accountability for leads, follow-ups, conversions, and customer satisfaction.
- Support recruitment, onboarding, and training of team members.




- Build a performance-driven culture focused on ownership, integrity, and results.
- 6. Marketing Coordination & Growth InitiativesWork closely with the marketing team to improve lead quality and sales conversion.
- Provide customer insights and market feedback to support campaigns, offers, and product positioning.
- Track the effectiveness of promotional activities and recommend improvements.
- Support online sales initiatives, campaigns, and customer engagement activities.
- Ensure that sales communication is accurate, ethical, and aligned with Astro Divyam’s brand values.

Key Performance Indicators (KPIs)Performance will be evaluated against mutually agreed targets, including:

- Monthly and quarterly revenue achievement.
- Number of qualified leads generated and converted.
- Lead-to-sale conversion rate.
- Average order value and revenue per customer.
- Repeat purchase rate and customer retention.
- Revenue generated through partnerships and new business channels.
- Customer satisfaction and complaint resolution.
- Sales team productivity and target achievement.
- Accuracy of sales forecasts and management reporting.
- Operational efficiency and profitability improvement.
- Required Qualifications & ExperienceBachelor’s degree in Business Administration, Marketing, Commerce, or a related field. An MBA is an advantage.
- 3–7 years of experience in sales, business development, business management, or revenue operations.
- Experience managing sales targets, customer relationships, and business performance.
- Prior experience in e-commerce, consumer services, wellness, astrology, spiritual services, or a related industry is preferred.
- Demonstrated ability to build sales pipelines, close deals, and develop new business opportunities.
- Experience with CRM tools, spreadsheets, sales dashboards, and business reporting.
- Prior team management experience is preferred.
- Required Skills & CompetenciesStrong sales, negotiation, and closing skills.
- Excellent communication and relationship-building abilities.
- Commercial awareness and a results-oriented mindset.
- Analytical thinking and data-driven decision

📌 Business Manager (New Delhi)
🏢 Astro Divyam Vedic Solutions Private
📍 New Delhi