1. Skills Required:Communication Skills – Fluent in both Hindi and English (spoken and written).
2. Sales Skills – Ability to sell courses and explain the perks convincingly.
3. Customer Handling – Patience and professionalism in handling customer queries.
4. Product Knowledge – Understanding of Vastu Software and courses to explain features.
5. CRM Usage – Experience with CRM software to track leads and follow-ups.
6. WhatsApp and Email Communication – Responding to leads and clients professionally.
7. Problem-Solving Skills – Resolving customer issues related to software and services.
8. Basic Tech Knowledge – Ability to handle software-related queries and provide basic troubleshooting.
9. Follow-up & Persuasion – Keeping track of potential clients and ensuring conversions.
10. Time Management – Managing multiple customer calls and follow-ups efficiently.
11. Responsibilities:Inbound & Outbound Calls – Handling customer inquiries, explaining courses, and closing sales.
12.



Software Support – Assisting clients with installation, login issues, and usage queries.
13. Lead Follow-ups – Calling leads from webinars, WhatsApp campaigns, and website inquiries.
14. Customer Retention – Ensuring existing clients are satisfied and upselling other products.
15. WhatsApp & Email Support – Responding to messages and resolving client concerns.
16. Handling Objections – Addressing customer doubts and overcoming objections effectively.
17. Feedback Collection – Gathering client feedback and reporting issues for improvement.
18. Payment Follow-ups – Reminding clients about due payments for courses and software.
19. Maintaining Reports – Logging calls, customer interactions, and sales progress in CRM.
20. Coordinating with Team – Working with the marketing and technical team to improve client experience.

📌 Telecalling Executive (New Delhi)
🏢 Divine Gyaan
📍 New Delhi