*Job Requirements*

Education: Graduation in any discipline or Intermediate (12thpass).

* Gender: Female candidates only.

* Working Hours: 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM.

* Work Mode: Work from the office.

* Working Days: 6 days a week, with Sunday as a fixed weekly off.

* Accommodation Policy: Candidates who are not local residents and are staying in a PG (paying guest accommodation) are not eligible.

*Required Skills:*

Fluent communication skills in Hindi.

* Basic English communication skills.

* Ability to convince and assist clients.

Positive listening skills and the ability to understand and resolve client queries.

*Responsibilities of a Customer Support Executive*

* Provide proactive customer support in a professional and courteous manner to assigned clients.

* Offer first-level support to clients and address their queries.





* Understand client concerns, escalate complex issues when necessary, and follow up until they are resolved.

* Coordinate with other departments to resolve client queries efficiently.

* Stay updated on internal processes, procedures, regulations, and products to provide accurate information and guidance to clients.

*Qualifications and Skill*

* Proactive, with good problem-solving and leadership skills. Enthusiastic, self-motivated, and committed to delivering excellent customer service.

* Good verbal and written communication skills in Hindi and basic English.

* Ability to handle client queries patiently and professionally.

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