Key Responsibilities

- Manage and maintain strong relationships with existing clients.
- Focus on client retention, customer satisfaction, and long-term engagement.
- Coordinate with internal teams to ensure timely resolution of client queries and complaints.
- Conduct regular client follow-ups and ensure all commitments are fulfilled on time.
- Proactively address client concerns and ensure an excellent customer experience.
- Coordinate for renewals, repeat orders, and additional client requirements.
- Maintain records of client interactions, follow-ups, and pending issues.
- Take ownership of client-related issues and ensure timely closure.

Candidate Requirements

- Graduate in any discipline.
- Minimum 2 years of experience in customer relationship management, client servicing, or coordination.
- Excellent communication and interpersonal skills.
- Strong coordination, follow-up, and problem-solving abilities.
- Valuable knowledge of MS Excel and basic computer applications.
- Ability to manage multiple clients and tasks efficiently.
- Proactive, responsible, and result-oriented approach.

📌 Customer Relationship Manager (Mumbai)
🏢 Ab Com Private
📍 Mumbai