Department: Purchase

Industry: Tourism, Travel & Attractions

Mode: Work From Office (Balewadi)

Salary: 2.4 LPA to 3.6 LPA

Job Summary

We are looking for a detail-oriented and proactive professional to manage ticket requests received through the on-request portal, maintain ticket inventory, and coordinate with suppliers to ensure timely ticket availability and issuance. The role also involves inventory reconciliation, invoice verification, and supplier statement reconciliation. An accounts background will be an added advantage.

Key Responsibilities

1. On-Request Portal Management

- Monitor and process ticket requests received through the on-request portal window.
- Coordinate with suppliers to confirm ticket availability and arrange ticket issuance.
- Follow up on pending requests and ensure timely fulfilment.
- Track requests until completion and resolve discrepancies with the concerned teams.
- Maintain proper records of requests, confirmations, and issued tickets.

2. Ticket Supply & Inventory Management

- Maintain accurate records of ticket stock, issued tickets, sales, and available inventory.
- Monitor bulk ticket purchases, prepaid stock, supplier inventory, and agent-held tickets.
- Track ticket validity, expiry dates, and stock utilization.
- Coordinate with suppliers for stock replenishment, revalidation, and ticket validity extensions.
- Reconcile internal inventory records with supplier portals and statements.
- Identify unused or expiring stock and take timely action to minimize inventory losses.

3. Supplier Coordination & Reconciliation

- Coordinate with suppliers to ensure uninterrupted ticket supply and timely fulfilment of requests.
- Verify supplier invoices, ticket purchase bills, credit notes, and debit notes.
- Reconcile ticket purchases, ticket utilization, available stock, and supplier statements.
- Track unused ticket stock, supplier advances, and outstanding balances.
- Identify discrepancies between inventory records,



supplier invoices, and accounting records.
- Coordinate with the Accounts team regarding supplier payments and account settlements.

4. Reporting & Documentation

- Prepare regular reports on ticket inventory, pending portal requests, stock utilization, and expiry risks.
- Maintain supplier-wise inventory and reconciliation reports.
- Track pending supplier invoices, credit notes, and unresolved discrepancies.
- Ensure accurate documentation and timely reporting to the Purchase department.

Required Qualifications & Skills

- Graduate in Commerce (B. Com) or a related field preferred.
- Prior experience in ticketing operations, inventory management, supplier coordination, or tourism operations.
- An accounts background with experience in reconciliation and invoice verification will be an added advantage.
- Proficiency in Microsoft Excel, including formulas, lookups, and data reconciliation.
- Familiarity with inventory management systems and accounting software such as Tally or Zoho Books is an advantage.
- Robust numerical, analytical, and organizational skills.
- Good communication, coordination, and follow-up skills.
- Ability to manage multiple requests and meet deadlines accurately.

Key Performance Indicators (KPIs)

- Timely processing of on-request portal tickets.
- Accuracy of ticket inventory and stock reconciliation.
- Timely follow-up and resolution of pending supplier requests.
- Accuracy of supplier invoice verification and statement reconciliation.
- Effective monitoring of unused and expiring ticket stock.
- Reduction in inventory discrepancies and delays in ticket issuance.

Preferred Candidate A systematic and responsible individual who can efficiently manage ticket requests, maintain accurate inventory records, coordinate with suppliers, and support inventory-related financial reconciliation. Candidates with an accounts background and experience in tourism, destination management companies (DMCs), or attraction ticketing will be preferred.

📌 Ticketing Operations Executive (India)
🏢 Rayna Tours
📍 India