Senior Admissions Officer

EnglishWise Global | Australian International Education

Location: India — fully remote

Employment: Full-time

Working hours: Availability to work with our Australian team during Australian business hours; exact schedule agreed before appointment.

Salary: Negotiable in INR, based on relevant experience and capability.

About EnglishWise Global

EnglishWise Global, operated by Language Savvy Pty Ltd, is an Australian provider of English Language Intensive Courses for Overseas Students (ELICOS). We work with international students and education agents across our Australian campuses. We are part of the EnglishWise group, which also provides English language test preparation and coaching.

About the role

We are hiring an experienced Senior Admissions Officer based in India to take ownership of daily international admissions for EnglishWise Global. You will manage applications through to enrolment, handle offer letters and Confirmations of Enrolment (CoEs), maintain accurate PRISMS records, and keep agents and students informed throughout the process.

This is a hands-on role requiring direct experience in Australian international education admissions and practical PRISMS experience. You will work closely with our management, compliance, academic, marketing and student-support teams.

Key responsibilities

- Applications and offer letters. Review applications and supporting documents, check entry requirements, verify student and course details, and follow up missing information. Prepare accurate offer letters and written agreements, including campus, intake dates, fees and payment plans.
- Payments and CoE processing. Check signed agreements and payment evidence before CoE processing. Reconcile receipts with invoices and payment plans, coordinate with accounts, and escalate discrepancies. Issue CoEs accurately through PRISMS within your authorised access and responsibilities.
- PRISMS and enrolment changes. Maintain accurate student and enrolment data. Process approved deferments, variations and cancellations, use appropriate reporting reasons, retain written evidence,



and refer uncertain or sensitive cases to compliance before action.
- Agent and student communication. Manage admissions inboxes, respond promptly to enquiries, and follow up incomplete applications, unsigned offers and outstanding payments. Keep agents and students informed, prioritise urgent deadlines, and coordinate onboarding and handovers to campus teams.
- Student records and audit support. Maintain complete digital student files and up-to-date CRM records and trackers. Organise applications, offers, agreements, receipts, CoEs and correspondence for audits and re-registration. Handle student information through approved company systems.
- Reporting and process ownership. Provide daily updates on applications, offers, CoEs, outstanding items and escalations. Maintain monthly reports on enrolments by course and campus, offshore visa outcomes and refusals. Document procedures, improve workflows, and support training and backup coverage.

Essential experience and skills

- At least two years of relevant experience in Australian international student admissions, with the ability to independently manage routine applications from assessment to enrolment.
- Hands-on PRISMS experience, including CoE issuance and enrolment variations or cancellations. Clearly describe your direct system responsibilities in your application.
- Working knowledge of CRICOS, the ESOS framework and the National Code as they relate to admissions, written agreements, student records and reporting.
- Experience checking application documents, preparing offer letters, reviewing payment evidence, and communicating with international students and education agents.
- Excellent written and spoken English,



solid attention to detail, and the judgement to identify discrepancies and escalate matters requiring approval.
- Strong Microsoft Excel and Office skills, familiarity with a CRM or student management system, and the ability to maintain reliable trackers and reports.
- Ability to organise competing deadlines, follow documented procedures and work independently while keeping colleagues informed.
- Based in India, with reliable internet access, a suitable private workspace and availability for the agreed working schedule.

Desirable experience

- Admissions experience with an Australian ELICOS provider or an international admissions processing team supporting Australian institutions.
- Experience preparing student files for compliance audits or re-registration and reconciling student records with PRISMS.
- Experience supporting multiple campuses, working remotely with an Australian team, documenting procedures or training colleagues.

What the role offers

Work remotely from India with an Australian education business, take ownership of daily admissions operations, and collaborate directly with management and campus teams. Remuneration will reflect your relevant experience and capability.

How to apply

Apply through this hiring platform with your current CV and a short cover note explaining your Australian admissions and PRISMS experience. Please include the following information:
- Your years of Australian international admissions experience and the institutions or providers you have supported.
- The PRISMS tasks you have personally performed, including CoE issuance, variations and cancellations, and when you last used the system.
- Your ELICOS experience, admissions systems used, and any audit or reporting responsibilities.
- Your city in India, availability to work with an Australian team, notice period and earliest starting date.
- Your expected monthly remuneration in INR.

Shortlisted candidates may be asked to complete a practical admissions exercise using sample student information.

📌 Senior Admission Officer (India)
🏢 EnglishWise Global
📍 India