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— SAP Field Service and Asset Management (FSAM) Consultant

Position Title: SAP Field Service and Asset Management (FSAM) Consultant Level: Mid to Senior Experience Required: 5–8 Years Employment Type: Full time Location: Remote India

- Role Summary

We are seeking an experienced SAP Field Service and Asset Management (FSAM) Consultant with 5–8 years of overall SAP service/asset experience to design, implement, and support SAP Field Service and Asset Management solutions. SAP FSAM optimizes asset and service operations with AI-supported planning, scheduling, dispatch, and mobile execution in one solution. The ideal candidate combines strong functional expertise in field-service and asset-management processes with hands-on configuration of SAP FSAM and its integration with SAP S/4HANA Asset Management / Service and ERP.

This role spans implementation, rollout, and Application Management Services (AMS) engagements, working closely with service and maintenance organizations, dispatchers, field technicians, and technical/integration teams.

- Key Responsibilities

- Lead and support end-to-end SAP FSAM implementations and rollouts — requirements gathering, solution design, configuration, testing, go-live, and hypercare.
- Configure core FSAM capabilities: Planning & Dispatching Board, Service Map, Work Orders, Activities, and Time & Material Journal.
- Set up AI-supported / automated scheduling and dispatching, route optimization, and resource/technician planning.




- Configure service call and work-order lifecycle, skills/qualifications, service territories, and workforce/crowd management.
- Implement mobile field execution — technician mobile app setup, offline scenarios, checklists/Smartforms, and activity/service feedback.
- Support asset management processes — equipment/installed base, maintenance orders/notifications, and asset-centric service execution, in alignment with SAP S/4HANA Asset Management (EAM/PM).
- Design and support integration between SAP FSAM and SAP S/4HANA / ERP (asset management, service, logistics) via standard connectors, the FSAM integration framework, APIs, and data loaders.
- Configure master-data flows (equipment, functional locations, service contracts, entitlements, business partners, products) between ERP and FSAM.
- Support time & material recording, service confirmations, and billing-relevant feedback to ERP for settlement.
- Perform functional unit, integration, and regression testing; prepare and execute test scripts and support UAT.
- Provide AMS / production support: incident and problem management, root-cause analysis, enhancement handling, and adherence to SLAs.
- Prepare functional specifications for extensions/interfaces and collaborate with developers on custom logic, APIs, and reports.
- Deliver end-user and technician training, knowledge transfer, and documentation (functional design documents, configuration workbooks, runbooks).
- Advise on best practices, upgrade-safe/clean-core approaches, and new SAP FSAM capabilities across releases.

3.



Required Skills & Qualifications
- 5–8 years of overall SAP experience with a minimum of 2–4 years hands-on in SAP FSAM / SAP Field Service Management (FSM).
- Strong functional knowledge of field-service and asset-management processes: work-order lifecycle, planning & dispatching, mobile execution, and service confirmation.
- Hands-on FSAM configuration experience (dispatching board, service map, work orders, activities, scheduling, checklists/Smartforms).
- Experience with FSAM–S/4HANA integration (Asset Management / Service, ERP) using connectors, APIs, and data loaders.
- Understanding of asset/service master data: equipment, functional locations, installed base, service contracts, entitlements, and business partners.
- Familiarity with mobile field-service execution and offline scenarios.
- Ability to author functional specifications and collaborate with technical/integration teams.
- Strong analytical, problem-solving, documentation, and communication skills.
- Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field.

4. Preferred / Nice-to-Have
- SAP FSM / FSAM Certification (SAP Certified Application Associate).
- Experience with SAP S/4HANA Asset Management (EAM / Plant Maintenance) and end-to-end maintenance/service processes.
- Exposure to SAP Service and Asset Manager (SSAM) mobile app and SAP Mobile Services.
- Knowledge of SAP BTP / Integration Suite and API-based integration patterns.
- Experience with AI-supported scheduling optimization, crowd workforce, and analytics/dashboards.
- Prior experience in AMS / managed services and Agile delivery environments.
- Domain experience in manufacturing, utilities, high-tech, medical devices, oil & gas, or equipment-servicing industries.

Interested people can share your profile to [email protected]

📌 SAP FSAM Consultant (India)
🏢 Syntax
📍 India