About the role

We are hiring SAP EWM Support Consultants to work on live warehouse management landscapes for a leading global supply chain solutions company . This is an application support and continuous improvement role — you will resolve incidents, handle service requests, and keep critical warehouse operations running across multiple sites.

What you'll do

- Provide L2/L3 application support for SAP EWM across live warehouse operations
- Analyse, troubleshoot and resolve incidents within agreed SLAs — inbound and
- outbound process f ailures, warehouse task and warehouse order errors, queue and
- qRFC f ailures, IDoc errors, delivery distribution issues
- Perform root cause analysis on recurring issues and propose permanent fixes
- Handle configuration changes, minor enhancements and service requests
- Support month-end and physical inventory cycles
- Coordinate with warehouse business users, functional leads and ABAP teams
- Maintain support documentation, known-error records and knowledge base articles




- Participate in shift or on-call rotation as required by warehouse operating hours

- What we're looking for
- 3+ years of hands-on SAP EWM experience, with meaningful time in a support or AMS environment
- Working knowledge of core EWM processes: inbound, outbound, putaway and removal strategies, warehouse task and order management, physical inventory, packing
- Ability to debug process f ailures — monitoring queues, analysing warehouse task errors, tracing EWM–ERP interface issues
- Familiarity with ticketing tools such as ServiceNow , Jira or Remedy , and SLA-driven working
- Understanding of warehouse operations and the business impact of downtime
- Robust communication skills — you will interact directly with warehouse business users
- Exposure to RF / ITS Mobile or S/4HANA embedded EWM is an advantage

📌 SAP EWM Support Consultant (India)
🏢 Acmedian
📍 India