Hi,

We are looking for a Cloud Operations Engineer to join our JAWS Team responsible for managing large-scale OpenStack-based private/public cloud infrastructure. The candidate will be responsible for ensuring high availability, operational stability, incident resolution, monitoring, troubleshooting, and supporting critical cloud services.

The ideal candidate should have solid Linux administration skills, exposure to OpenStack environments, storage technologies such as Ceph, and excellent troubleshooting abilities. The role requires working closely with cross-functional teams to maintain production cloud environments while meeting defined SLAs and should be open for 24/7 Rotational Shifts.

Key Responsibilities:

Monitor cloud infrastructure and ensure service availability.

Perform L1/L2 troubleshooting for OpenStack cloud services.

Handle incidents, service requests, and operational alerts within SLA.

Troubleshoot Linux server issues, system performance, and service failures.

Monitor and manage OpenStack services including Compute, Image, Networking, Block Storage, and Identity.





Perform routine operational activities including: Health checks, Log analysis, Service restart and recovery, Backup verification, Capacity monitoring, Patch validation.

Support Ceph storage cluster monitoring and basic troubleshooting.

Perform VM lifecycle operations including creation, migration, resize, evacuation, and recovery.

Perform root cause analysis for recurring operational issues.

Prepare operational reports and maintain technical documentation.

Participate in on-call support during critical incidents.

Contribute towards automation using Shell, Python, or Ansible.

Desired Skills:

Good troubleshooting and analytical skills.

Strong understanding of production support processes.

Experience handling Severity-1 incidents.

Good communication skills.

Ability to work in a 24x7 support environment.

Strong ownership and customer-first attitude.

Willingness to learn new cloud technologies.

Experience with RHOSP 16.x/17.x environments.

Exposure to TripleO deployments.

📌 Opening for Cloud OPs Engineer @ Bhubaneshwar (Bhubaneswar)
🏢 Quess IT Staffing (Formerly known as Magna Infotech)
📍 Bhubaneswar