About CRA Realtors

CRA Realtors is one of India's leading retail mall leasing consultancies. For over 20 years we have connected retail brands with shopping mall developers helping brands find the right stores and helping malls find the right brands.

Our footprint today: 200+ malls, 50+ cities and 300+ brands across India. When a new mall comes up anywhere in the country, or a brand plans its next 20 stores, CRA is very often the bridge between the two.

We are a focused, close-knit team based in Noida, growing fast and building the systems of a much larger company.

About the role

Experience: 3–7 years in a generalist HR role, ideally in a small or mid-sized organisation

Reports to: Director – HR & People

CRA is a team of around 20 people with a growing sales, CRM and support organisation. The HR Manager owns the people function end to end - hiring the right people, settling them in well, keeping the team engaged, and handling concerns before they become problems.

This is a hands-on role in a founder-led company. You will work directly with the Director – HR & People and the Managing Director, and you will have real authority over recruitment, policy and engagement, not just paperwork.

What this job involves

Recruitment (primary responsibility)

- Own hiring for all roles - leasing, CRM, admin and support: write and post JDs, source on Indeed / LinkedIn / Naukri and referrals
- Screen and scrutinise CVs, conduct first-round interviews and coordinate final rounds with department heads
- Manage offers, documentation, background checks and joining formalities
- Build and maintain a pipeline of candidates for roles we hire repeatedly

Onboarding and policy

- Run policy induction for every recent joinee - leave, attendance, conduct, data protection and coordinate functional onboarding with the concerned department head
- Maintain employee records, appointment letters, HR files and the HR MIS
- Administer leave, attendance and payroll inputs; keep policies documented and current

Employee relations and conflict management





- Be the first point of contact for any people concern - listen, investigate fairly and resolve with discretion
- Handle grievances, interpersonal friction and disciplinary matters with maturity and confidentiality
- Conduct exit interviews and feed learnings back to leadership

Engagement and performance

- Run our weekly engagement calendar (team games, learning sessions) and the monthly recognition programme
- Support appraisal cycles, KRAs and performance conversations with department heads
- Organise training sessions, offsites and celebrations

Sounds like you? To apply, you need to have

Recruitment strength

- Proven track record of closing hires yourself - sourcing, screening and interviewing, not just coordinating
- Good judgement of people; able to spot attitude and fit, not only skills on a CV

Emotional intelligence

- High EQ — approachable, calm under pressure, able to handle sensitive conversations with discretion
- Strong conflict-management skills; fair, firm and trusted by both the team and management
- Sharp, practical thinker who can read a situation and act

Communication and tools

- Excellent spoken and written English and Hindi
- Comfortable with Excel / Google Sheets, HR documentation and basic labour-law compliance
- Working knowledge of AI tools (ChatGPT, Claude, Gemini or similar) for drafting JDs, policies and communication
- Presentation skills - able to run inductions and engagement sessions confidently

Education: Graduate; MBA / PGDM in HR preferred. What we can do for you

- Own the people function of a growing company rather than being one of many in a large HR department
- Work directly with the founders and leadership; your recommendations get acted on
- Shape culture, policy and engagement programmes from the ground up
- A young, energetic team with weekly engagement activities and a monthly recognition programme

How to apply

Send your CV to [email protected] with the subject line "Application - HR Manager". Shortlisted candidates will be invited for an interview at our Noida office.

Salary: as per experience and interview.

📌 Human Resources Manager (Noida)
🏢 CRA REALTORS
📍 Noida