The role translates business goals into scalable, secure, integrated solutions; rationalizes and modernizes the platform landscape; establishes architecture standards and governance; and partners with business stakeholders, product owners, and delivery teams to create seamless omnichannel experiences for pet owners, clinics, and associates.

Key Responsibilities

- Define the target-state architecture and roadmap for digital-experience platforms.
- Translate business goals into scalable, secure, integrated solutions.
- Rationalize and modernize the platform landscape and establish architecture standards and governance.
- Collaborate with business stakeholders, product owners, and delivery teams to drive seamless omnichannel experiences.
- Influence senior executives through transparent, business-led architectural recommendations.

Required Expertise

- Deep hands-on expertise in Salesforce Sales, Service,



Marketing, and Experience Cloud.
- Experience with Shopify or comparable commerce platforms.
- Knowledge of marketing automation, customer-data platforms, and contact-center solutions.
- Experience with headless CMS and web architectures.
- Strong integration, API, and data-architecture skills.
- A track record leading enterprise-scale digital transformations, ideally in multi-site healthcare, veterinary, retail, or consumer environments.
- Excellent communication, stakeholder-management, and consulting skills.

Preferred Certifications

- Salesforce Certified Technical Architect
- Salesforce Certified Application Architect
- TOGAF

Locations- Pan India

Experience- 15+Years

📌 Digital Experience Architect (Bengaluru)
🏢 atsMantra®
📍 Bengaluru