Location - Kirti Nagar, Delhi

Experience Required - 1-5 years

Salary - 18k - 22k

Role & Responsibilities

- Respond promptly to customer inquiries via phone, Emails and chats
- Assist clients with questions about event details, booking processes, timelines, pricing, and service offerings
- Resolve customer complaints efficiently and professionally, escalating complex issues when necessary
- Coordinate with internal departments to ensure accurate and timely communication
- Maintain customer service logs and CRM records
- Follow up post-event to gather feedback and ensure satisfaction

Required Skills

- 1–3 years of experience in customer service, preferably in events, hospitality, or related industries
- Excellent communication skills (verbal and written)
- Robust organizational and multitasking abilities
- Proficiency in CRM tools and Microsoft Office or Google Workspace
- Ability to remain calm under pressure and handle urgent situations gracefully
- Customer-first mindset with a positive, solution-oriented attitude

Apply - Interested candidates can also apply on [email protected]

📌 Customer Support Executive (Delhi)
🏢 CherishX.com
📍 Delhi