Job DescriptionJaggi Brothers is looking for a detail-oriented and organised Back Office Executive to support day-to-day administrative activities, payment follow-ups, documentation and coordination between internal teams. The candidate will play an important role in ensuring that routine tasks are completed on time and business processes run smoothly.
Key ResponsibilitiesAdministrative & Documentation Support
- Handle data entry, maintain records and update databases and Excel spreadsheets.
- Prepare and maintain ewaybills, dispatch documents, invoices and other business-related paperwork.
- Manage emails, calls and routine administrative tasks.
- Prepare reports and maintain accurate records of pending and completed activities.
Payment Collection & Follow-ups
- Follow up with customers for outstanding payments and maintain payment tracking records.
- Coordinate with the sales and finance teams regarding pending payments, invoices and payment status.
- Send payment reminders and escalate overdue accounts when required.
Sales, Service & Internal Coordination
- Coordinate with sales staff,
service engineers and other internal teams for product demonstrations and machine installations.
- Schedule appointments, confirm availability and ensure timely communication with customers and staff.
- Track pending tasks and follow up with the concerned team members until completion.
- Assist with order processing, dispatch coordination and customer-related documentation.
Skills & Qualifications
- 1–3 years of experience in back-office administration, sales support or a coordination role is preferred.
- Basic proficiency in MS Excel, email and office documentation.
- Good communication and follow-up skills.
- Robust organisational skills and attention to detail.
- Ability to manage multiple tasks and maintain accurate records.
- A proactive approach to problem-solving and the ability to work independently with minimal supervision.
Ideal CandidateWe are looking for someone who is dependable, organised and takes ownership of assigned responsibilities. The candidate should be comfortable coordinating with different teams, following up on pending tasks and ensuring that work is completed without repeated reminders.
📌 Back Office Executive (Gurugram)
🏢 Jaggi Brothers
📍 Gurugram
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