About Officeworks:

Officeworks’ purpose is “we bring big ideas to life at low prices”. It’s how we create shared value for customers, team members, suppliers, communities and shareholders.

We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create, and Geeks2U.

Our products and services provide solutions to our diverse range of customers across Australia from households, students, small to large sized businesses, governments and schools.

Our culture is built on beginning with customer, doing the right thing, executing with accountability, and leading with ambition. We are one team who are proud to “wear the blues” and deliver for our customers.

We are an inclusive, forward-thinking organization where diverse perspectives enable innovation, continuous improvement and better outcomes for our customers and teams. The work we do plays an important role in helping Australians work, learn, create and connect.

The role:

Title: Associate Sales Reporting Analyst

Function: Sales Operations

Location: Bengaluru

About the Commercial Function:

The Commercial team sits at the heart of Officeworks’ growth agenda. This function brings together customer needs, product innovation, services, supplier partnerships, merchandise planning, and channel growth to shape what Officeworks sells, how it competes, and the value it delivers across Retail, B2B, Government, and Education. This is a unique opportunity to contribute to one of the business’s most commercially impactful areas.

The team plays a key role in evolving Officeworks’ product and service offering, accelerating growth in high-potential channels (such as B2B and Education), expanding private label and exclusive ranges, strengthening supplier partnerships, and unlocking emerging category opportunities across areas like technology, gaming, mobility, VR, print, installation, telco, and managed services.

You will help build commercial capability from the ground up, shaping scalable ways of working, strengthening planning and decision-making, and driving outcomes that impact sales, margin, customer experience, inventory performance, and long-term growth.

These roles are best suited for people who enjoy:

- thriving in a growth-focused retail environment where commercial decisions directly influence customers, sales, margin, and competitiveness
- contributing to key growth areas, including B2B, Education, Government, private label, exclusive products, and emerging categories
- using insights (customer, competitor, category, supplier, financial, inventory) to identify opportunities and inform decisions
- collaborating cross-functionally to turn commercial strategy into practical outcomes

Why this role exists:

The purpose of this role is to provide the reporting, analysis and insight that keeps the Sales organization on target. Reporting to the Sales Operations Manager,



the Sales Reporting Analyst supports both the upstream sales cadence and the downstream performance and financial reporting that reconciles to Officeworks financials.

The role supports the sales cadence, pipeline health, forecasting, target setting and customer specific reporting the Sales org relies on. It also analyses performance, explains why the numbers landed as they did, builds the actuals reports and produces commercial reporting that reconciles to Officeworks financials.

Working closely with Sales, Sales Operations and Finance, the role turns data into clear, accurate and timely insight that helps the front line perform and gives the business confidence in the numbers.

Where you will make a difference:

In this role you will:

Sales cadence and pipeline:

- Support the sales cadence, including trade review, forecast, pipeline deep dive, won revenue and large deal reviews
- Report on pipeline health, including where deals sit, lead volumes, velocity and conversion
- Support sales forecasting to improve accuracy and confidence in the numbers

Targets and customer reporting:

- Support the setting and governance of targets, including seller targets and portfolio budget relief
- Produce customer specific reporting, including monthly and quarterly government rollups, DIFOT, SLA and uptime
- Provide the reporting that helps hold the sales org to account for performance

Performance and financial analysis:

- Analyze performance and troubleshoot why the numbers landed the way they did
- Conduct variance analysis against budget
- Build the actuals reports in SAP and Power BI
- Produce commercial reporting that reconciles to Officeworks financials
- Prepare board paper content and inputs

Continuous improvement and insight:

- Continuously improve reporting, dashboards and data integrity
- Turn data into clear, actionable insight for Sales and Finance
- Apply automation and technology to work smarter and reduce manual effort

Ways of working and safety:

- Proactively contribute to a safe and respectful working environment and escalate appropriately
- Operate in line with applicable Officeworks company policies and Code of Conduct
- Demonstrate strong personal accountability and a commitment to learn and develop

Who you will be working with:

- Sales Operations Manager: Report to and partner with the Sales Operations Manager on the sales cadence, reporting and performance.
- Sales Leadership and Teams: Provide the pipeline, forecast and performance reporting the front line needs to hit targets.
- Finance: Partner closely on actuals, variance, board reporting and commercial reporting that reconciles to Officeworks financials.
- Data, Analytics & AI Hub: Collaborate on data, dashboards and reporting tools.
- Technology: Work with technology teams on SAP,



Power BI and CRM data and reporting.

What success looks like:

- Accurate, timely sales reporting across the cadence, pipeline and forecasts
- Transparent performance analysis that explains why the numbers landed as they did
- Variance against budget understood and clearly communicated
- Actuals reports built in SAP and Power BI that reconcile to Officeworks financials
- Board paper content prepared to a high standard and on time
- Targets and customer specific reporting delivered reliably
- Continuously improving dashboards, tools and data integrity

How you will lead:

Individual Contributor:

- Lives our Officeworks values and behaviours
- Proactively contributes to a safe working environment, escalates appropriately if there are unsafe conditions or inappropriate behaviour
- Operates in line with applicable Officeworks company policies and Code of Conduct
- Demonstrates a strong sense of personal accountability and curiosity to learn and develop
- Contributes to an inclusive and respectful environment where diverse perspectives are valued and everyone feels safe to speak up and belong

Our Values:

Our values shape the way we work, our behaviours and how we interact with each other, our customers, suppliers and communities.

We begin with customer:

- We start with our customer’ needs in every decision.
- We offer simple, helpful and affordable solutions.
- We listen, learn and continuously improve.

We do the right thing:

- We lead with integrity and care for our team communities and planet.
- We work together safely and treat everyone with respect, inclusion, and trust.
- We collaborate across teams and think Officeworks-wide.

We execute with accountability:

- We are accountable for our decisions, actions, results, and mistakes.
- We stay across the details and focus on delivering what matters.
- We move with pace and agility to deliver outcomes.

We lead with ambition:

- We set bold ambitions that help us to win and transform.
- We are courageous with new ideas.
- We focus on transformation, not incremental steps.

Qualifications and work experience:

Essential:

- 2+ years' experience in sales or commercial reporting and analysis within a B2B setting.
- Advanced reporting, dashboard development and data visualisation skills using Power BI, Salesforce, SAP and Excel.
- Strong understanding of sales operations, including pipeline management, forecasting, target setting and performance reporting.
- Proven ability to analyse performance, identify drivers, and reconcile reporting to financial outcomes.
- Strong communication, stakeholder management and attention to detail, with the ability to convert data into actionable business insights.

Desirable:

- Tertiary qualification in a finance, IT, business or related discipline
- Experience with Salesforce CRM and enterprise reporting environments
- Experience preparing board or executive reporting
- The ability or background with financial reporting to understand why the business might make certain decisions would be useful but can be developed.

📌 Associate Sales Reporting Analyst-30525] (Bengaluru)
🏢 Officeworks GCC India
📍 Bengaluru