We are looking for a dynamic and well-spoken Sales & Relationship Executive to join our Mega Store team. You will be the face of the store, responsible for welcoming walk-in customers, managing digital leads via WhatsApp, and ensuring patients/customers receive the right guidance on Ayurvedic Products and Ayurvedic Treatments.
Key Responsibilities
● Walk-in Customer Management: Greet and assist walking customers in the store. Understand their needs (General FMCG, Medicines, or Wellness) and guide them to the right sections.
● WATI/WhatsApp Lead Handling: Promptly manage and respond to inquiries on WATI . Share product availability, prices, and store locations to drive footfall.
● Patient Follow-up Calling: Maintain a calling schedule for patients who visit our Vaidya (In-store Doctor). Call to remind them of medicine refills and follow-up consultations.
● Cross-selling & Upselling: Suggest complementary ayurvedic products introduce customers to current premium launches or membership schemes.
● Reporting & CRM:
Daily updates of customer data, sales leads, and stock inquiries in Google Sheets/CRM to ensure no customer is forgotten.
● Effective Communication: Provide clear information about the benefits of Ayurvedic products and ongoing store offers with a polite and helpful attitude.
Required Skills & Qualifications
● Experience: 6 months to 2 years in Telecalling, Inside Sales, or a Front-desk role. Knowledge of ayurvedic products is a huge plus.
● Communication: Excellent verbal communication in Hindi. Must be able to talk comfortably with diverse age groups (from youth to seniors).
● Tech Proficiency: Hands-on experience with WhatsApp Business (WATI), Google Sheets, and basic Microsoft Excel.
● Personality: Calm, patient, and persuasive. Must have the "service-mindset" required for a wellness brand.
What We Offer
● Competitive Salary: ₹10k To 12K + Incentives per month (based on experience).
● Growth: Performance review every month.
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
📌 Telecalling cum Sales Executive (India)
🏢 Kapeefit Health Brand
📍 India
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