Organization Overview

R1 RCM India is proud to be recognized among India’s Top 50 Best Companies to Work For 2023 by Great Place To Work® Institute. With offices across Delhi NCR, Hyderabad, Bangalore, and Chennai, R1 RCM is committed to making healthcare simpler through innovative Revenue Cycle Management solutions, supported by a people-first culture.

Role Purpose

Senior Associate - Administration & Facilities (Technical) is responsible for end-to-end administration, facilities, and technical operations for a standalone R1 site. This role integrates strong electrical engineering expertise with administrative leadership to ensure compliant, efficient, and cost-effective workplace operations in an IT/ITES environment.

Key Responsibilities

Facilities & Technical Engineering Operations

- Oversee low-side and high-side equipment including HVAC, electrical panels (LT/HT), DG sets, UPS and fire systems
- Ensure adherence to Planned Preventive Maintenance schedules
- Troubleshoot breakdowns and conduct root cause analysis
- Drive energy management and efficiency initiatives
- Supervise repairs, refurbishments, and minor projects
- Maintain technical documentation and logs

Administration & Workplace Operations

- Manage housekeeping, cafeteria, security, front office, parking and visitor management
- Supervise employee transport operations for 750+ staff
- Address and resolve employee facility concerns
- Coordinate fire drills, audits, and emergency preparedness
- Support leadership visits, audits and client engagements





Vendor, AMC & Contract Management

- Manage AMC/CAMC contracts and DLP tracking
- Support vendor selection, negotiation and finalization
- Assist Procurement with RFP/RFQ processes
- Track SLAs and conduct vendor performance reviews

Asset, Compliance & SOP Management

- Maintain asset registers and compliance documentation
- Develop and implement SOPs for facilities and admin functions
- Ensure audit readiness and statutory compliance

People Management & Reporting

- Hire, train and manage supervisors, engineers and maintenance staff
- Coordinate with IT, security and internal stakeholders
- Prepare daily, weekly and monthly MIS reports
- Support budget planning and cost control

Education & Experience

- Bachelor’s Degree in Electrical Engineering (mandatory)
- 6+ years of experience in Administration & Facilities within IT/ITES or large corporate environments

Key Skills & Personal Attributes

- Strong technical expertise in electrical, HVAC and fire systems
- Excellent vendor and contract management skills
- Proactive, ownership-driven mindset
- Strong analytical and problem-solving ability
- Effective communication and stakeholder management

Working in an evolving healthcare setting, we use our shared expertise to deliver creative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

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📌 Senior Associate - Administration & Facilities (Technical) (Gurugram)
🏢 R1 RCM
📍 Gurugram