Job Title: Mainframe Production Support Position: Senior Software Engineer Experience: 4 - 8 Years Category: Software Development/ Engineering Shift: General Main location: Hyderabad/Bangalore/Chennai Position ID: J0226-0118 Employment Type: Full Time Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Your future duties and responsibilities

- Monitor daily batch schedules, manage job submissions, and resolve failures (abends) to ensure timely completion.
- Analyze and resolve production incidents, perform data fixes, restart jobs, and handle online transaction issues.
- Investigate underlying causes of recurring incidents to implement permanent solutions and prevent future failures.
- Perform health checks, manage NDM (Network Data Mover) file transfers, and support code deployment.

Required qualifications to be successful in this role

Must-Have Skills:

- 4+ years of experience as a Developer and Support professional
- Mainframe technologies: JCL, COBOL, DB2, CICS, VSAM, Endevor.
- Scheduling tools: OPC/IWS, Control-M, or CA7.
- Incident Management tools: ServiceNow, Jira.
- Manage incidents and problems effectively
- Identify root causes and implement permanent solutions
- Willingness to work in shifts and on weekends
- Experience in Healthcare Insurance is an added advantage

Good-to-Have Skills:

- Knowledge of AWS or Azure (e.g., AWS Mainframe Modernization)



as companies move toward hybrid environments.

CGI is an equal chance employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Mainframe Production Support (Hyderabad)
🏢 CGI
📍 Hyderabad