- Answer customer calls and messages.
- Help customers book, cancel, or change cab rides.
- Give information about fares, pickup time, and driver details.
- Solve customer problems and complaints.
- Coordinate with drivers for smooth pickups and drop-offs.
- Update customer details in the system.
- Provide polite and friendly customer service.
Skills Required :
- Good communication skills.
- Basic computer knowledge.
- Customer-friendly attitude.
- Ability to solve problems.
- Willingness to work in shifts.