Qualification MBA / PGDM / MSW in Human Resources or equivalent (Additional certification in Labour Laws, POSH, IR, or Healthcare Management is an advantage)

Experience Minimum 5 - 7 years exclusively in a Hospital environment

Must have hands-on experience managing employees in a hospital setting

Key Responsibilities

Recruitment & Manpower Planning

- Manage end-to-end recruitment for all hospital roles - doctors, nurses, paramedical staff, technicians, admin, and support functions
- Coordinate with department heads and management for structured manpower planning based on bed occupancy, patient load, and departmental needs
- Maintain recruitment tracker, shortlisting pipeline, and hiring MIS reports
- Manage onboarding, induction, and joining formalities for all new hires
- Verify all professional credentials before onboarding - MCI/NMC registration for doctors, State Nursing Council for nurses, Pharmacy Council for pharmacists, and allied health certifications for technicians

HR Operations & Employee Lifecycle

- Maintain accurate employee records, personal files, and HRIS database
- Issue and manage all HR letters - offer, appointment, confirmation, increment, warning, show cause, experience, and relieving letters
- Manage attendance, leave, shift scheduling, and absenteeism tracking across departments, including 24×7 rotational shift staff
- Oversee employee exit formalities - full & final settlement, exit interviews, and clearances
- Manage HR department budget - headcount costs, recruitment spends, and training investments
- Mentor and guide the junior HR Executive, building their capability and knowledge of hospital HR processes

Statutory Compliance

- Ensure full and timely compliance with all applicable labour laws across the entire workforce
- Maintain all statutory registers, returns,



and filings within prescribed deadlines
- Ensure basic wage is correctly structured in CTC - as per new Labour Codes, as per Hospital policies.
- Ensure overtime compliance - to all shift staff including nurses and resident doctors, as per Hospital policies.
- Ensure annual health checkups for all employees above 40 years of age as mandated under the new Labour Codes, as per Hospital policy
- Manage principal employer compliance obligations for all outsourced contract staff - housekeeping, security, laundry, and support functions
- Liaise with PF/ESI authorities, labour inspectors, and government bodies as required

Contract & Fixed-Term Staff Management

- Manage fixed-term employment contracts for nurses, resident doctors, and contractual staff
- Ensure contract staff receive advantages equivalent to permanent employees for contract duration
- Coordinate contractor ECR verifications and invoice approvals with finance team monthly
- Maintain separate payroll streams for consultant TDS and salary TDS

POSH Compliance

- Conduct mandatory annual POSH awareness workshops and maintain attendance records
- Ensure every new joiner signs the POSH policy acknowledgement on Day 1
- Handle all complaints within the mandated 90-day resolution timeline with strict confidentiality
- File Annual POSH Report as required.
- Ensure POSH disclosure is included in Trustee/Board reports.





Grievance Handling & Employee Relations

- Operate and maintain the Grievance Redressal Committee - mandatory for 20+ workers, separate from POSH ICC
- Handle employee grievances, complaints, and escalations with sensitivity, fairness, and speed
- Manage disciplinary proceedings - charge sheets, domestic enquiries, and disciplinary actions - in line with natural justice principles and hospital SOPs
- Mediate conflicts between employees, departments, and management constructively
- Manage any labour unrest situations professionally - hospitals are classified as essential services under the Industrial Relations Code

Attrition Management & Employee Retention

- Track and analyse attrition data department-wise and role-wise on a monthly basis
- Conduct structured exit interviews and present retention insights to management
- Design and implement employee retention initiatives - recognition programmes, staff welfare activities, and career growth pathways
- Run periodic employee satisfaction surveys and act on findings
- Build career development pathways especially for nursing staff seeking advancement

Employee Engagement & Welfare

- Plan and execute staff engagement activities - awards, appreciation events, inter-department activities, and staff welfare programmes
- Coordinate employee health and wellness initiatives including annual staff health checkups
- Foster a positive, respectful, and inclusive work culture aligned with the hospital's charitable mission

Policies & Procedures

- Develop, implement, update, and communicate HR policies and SOPs - code of conduct, attendance, leave, overtime, dress code, anti-harassment, data privacy, and employee welfare
- Ensure all policies align with current L

📌 HR - Resource (Kolkata)
🏢 SAC Advertising Consultants
📍 Kolkata