Designation

- TQM Executive Experience
- 2 + years

Roles & Responsibilities:

- 1) Quality Management & Compliance-
- Ensure all products are manufactured according to defined

quality standards, SOPs, and GMP guidelines.

- Implement Total Quality Management (TQM) practices

across manufacturing, filling, packing, and warehouse

operations.

- Monitor quality systems to maintain consistency in skincare,

makeup, and personal care products.

- Ensure compliance with internal quality policies and

regulatory requirements.

2) Process Quality Monitoring-

- Conduct in-process quality checks during manufacturing and

packing.

- Monitor batch parameters like texture, colour, fragrance,

viscosity, pH, filling weight, sealing, labelling, and coding.

- Identify process deviations and initiate corrective actions.
- Ensure standardization of production processes to minimize

variation.

3) GMP & Hygiene Audits-

- Conduct regular GMP, hygiene, and housekeeping audits on

the production floor.

- Ensure personnel hygiene, line clearance, and sanitation

practices are followed properly.

- Monitor machine cleanliness and area maintenance.
- Report non-compliance observations and track corrective

actions.

4) Documentation & Quality Records-

- Maintain quality records, audit reports, CAPA reports,

deviation reports, and inspection checklists.

- Ensure batch manufacturing and packing records are

completed accurately.

- Prepare reports related to quality observations and

improvement actions.

- Maintain audit-ready documentation for internal and external

audits.

5) CAPA & Root Cause Analysis-

- Investigate product complaints, rejections, leakage issues, and

quality deviations.

- Perform root cause analysis (RCA) for recurring quality

problems.

- Implement CAPA (Corrective and Preventive Action) to

avoid repeat issues.

- Coordinate with production and QA teams for process

improvements.

6) Supplier & Packaging Quality Coordination-





- Coordinate with purchase and QC teams regarding raw

material and packaging quality issues.

- Ensure packaging materials meet approved specifications and

artwork standards.

- Monitor vendor quality performance and rejection trends.

7) Customer Complaint Handling-

- Analyze market complaints related to product quality,

packaging, leakage, breakage, or labeling.

- Coordinate with concerned departments for resolution.
- Maintain complaint analysis reports and improvement

trackers.

8) Continuous Improvement Activities-

- Work on process improvement initiatives to reduce rejection

and wastage.

- Implement quality improvement tools and best practices.
- Support efficiency improvement and standardization projects.
- Promote quality awareness among production staff.

9) Training & Team Coordination-

- Conduct GMP, SOP, hygiene, and quality awareness training

for workers and operators.

- Coordinate with QA, QC, Production, Warehouse, and

Maintenance teams for quality improvements.

- Ensure employees follow standard quality procedures.

10) Daily TQM Entry-

- Daily TQM entry in ERP with exact data

Common Areas Monitored by TQM Executive

- Manufacturing process
- Filling packing lines
- Product appearance
- Labeling & coding
- Leakage & sealing
- Carton quality
- Storage conditions
- Hygiene & housekeeping

Skills Required-

- GMP & quality systems knowledge
- Root cause analysis
- CAPA handling
- Documentation management
- Audit handling
- Observation & analytical skills
- Team coordination
- Problem-solving ability

Key KPIs-

- Reduction in rejection percentage
- Customer complaint reduction
- CAPA closure efficiency
- GMP audit score
- Process compliance rate
- Quality improvement implementation
- Deviation reduction
- On-time audit readiness
- Daily data entry

Preferred Industry Experience-

- Cosmetics
- Skincare
- Personal care
- FMCG
- Pharmaceutical manufacturing

Pay: ₹28,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Total Quality Management Executive (Wadala)
🏢 PP Consumer private
📍 Wadala