Department : Spares Location : Mahindra Tractor Dealership Reports To : Spares In-Charge / Service Manager
Job Purpose
To ensure smooth availability, storage, billing, and issuance of genuine Mahindra tractor spare parts , supporting service operations and customer satisfaction.
Key Responsibilities1. Spares Management
- Receive, verify, and store Mahindra tractor spare parts properly
- Maintain correct bin location and part identification
- Ensure only genuine Mahindra spares are issued
2. Inventory Control
- Maintain daily stock register (manual/system)
- Monitor fast-moving & slow-moving parts
- Inform spares in-charge about reorder level and shortages
- Assist in monthly stock audit and reconciliation
3. Issue & Billing Support
- Issue spares to mechanics against job cards
- Support counter sales to customers
- Prepare spares invoice / delivery challan as per process
4. Coordination with Service Team
- Coordinate with Service Advisors & Mechanics for part requirement
- Ensure timely availability of parts to avoid job delays
- Update pending/back-order parts status
5. Customer Handling
- Guide customers in selecting correct spare parts
- Explain basic usage, warranty & replacement policy