Job Title : Store Incharge

Job Summary : The Store Incharge plays a pivotal role in overseeing the day-to-day operations of the store, ensuring smooth functioning, optimal customer satisfaction, and efficient utilization of resources. They are responsible for managing inventory, supervising staff, maintaining a clean and organized store setting, and driving sales to meet targets.

Key Responsibilities :

- Inventory Management :

- Maintain accurate records of inventory levels, including stock counts, receipts, and adjustments.

- Monitor stock movement and coordinate with procurement to ensure timely replenishment.

- Conduct regular stock audits to minimize discrepancies and losses.

- Implement inventory control measures to optimize stock turnover and minimize obsolete stock.

- Staff Supervision and Training :

- Recruit, train, and supervise store personnel, including sales associates and support staff.

- Delegate tasks effectively and ensure adherence to work schedules.

- Provide ongoing training and development opportunities to enhance staff skills and product knowledge.

- Conduct performance evaluations and provide constructive feedback to improve employee performance.

- Customer Service :

- Ensure high levels of customer satisfaction by providing prompt and courteous service.

- Address customer inquiries, complaints, and feedback in a timely and professional manner.

- Lead by example in delivering exceptional customer service and resolving customer issues effectively.

- Implement strategies to enhance the overall customer experience and build customer loyalty.

- Sales and Marketing :

- Set sales targets and develop strategies to achieve sales goals.

- Analyze sales data and market trends to identify opportunities for growth.

- Plan and execute promotional activities, sales events, and marketing campaigns to drive foot traffic and sales.

- Monitor competitor activities and market conditions to adjust sales strategies accordingly.





- Store Operations :

- Ensure the proper functioning of all store equipment, including POS systems, cash registers, and security systems.

- Maintain cleanliness and organization throughout the store, including displays, shelves, and storage areas.

- Ensure compliance with health and safety regulations, including proper handling of hazardous materials and adherence to sanitation standards.

- Manage store expenses and budgets, including payroll, utilities, and maintenance costs.

- Vendor Management :

- Establish and maintain relationships with vendors and suppliers to ensure timely delivery of products and services.

- Negotiate pricing, terms, and contracts with vendors to optimize profitability.

- Monitor vendor performance and resolve any issues or discrepancies as needed.

Qualifications and Skills :

- Proven experience in a similar role, preferably in retail management.
- Strong leadership and managerial skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal abilities.
- Sound knowledge of retail operations, inventory management, and customer service principles.
- Ability to analyze data, identify trends, and make data-driven decisions.
- Flexibility to work evenings, weekends, and holidays as required.
- Bachelor’s degree in business administration, retail management, or a related field (preferred).

This job description serves as a guideline for the responsibilities and qualifications expected of a Store Incharge. Specific duties and requirements may vary depending on the organization and the nature of the retail business.

Salary : ₹8,086.00 - ₹27,315.60 per month

Benefits :

- Cell phone reimbursement
- Food provided
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Experience :

- total work: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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📌 Store Assistant (Keeranatham)
🏢 Seasana Industries
📍 Keeranatham