Job Description - Brand & E-Commerce

Manager

Company: SAIRAH Jewelry

Location: Navi Mumbai

Position: Brand & E-Commerce Manager

Experience: 3+ Years

Salary : ₹30,000-₹40,000 per month

Key Roles & Responsibilities

E-Commerce & Marketplace Management

- Manage day-to-day operations across Myntra, Nykaa, SAIRAH's own website and

other e-commerce platforms.

- Manage product listings, catalogues, SKUs, product descriptions, images, pricing

and product information.

- Ensure all products are correctly listed and available across relevant platforms.
- Upload new jewellery designs/products daily on the SAIRAH website and other

marketplaces.

- Monitor marketplace orders, cancellations, returns, refunds and RTOs.
- Monitor marketplace SLAs and ensure orders are processed within required

timelines.

- Coordinate with marketplace account managers and platform support teams.
- Manage discounts, promotions, campaigns and marketplace events.
- Monitor marketplace commissions, fees and other applicable charges.

Order Processing, Packing & Dispatch

- Handle the complete order process from order receipt to packing and dispatch.
- Process daily orders received through SAIRAH's website, Myntra, Nykaa and other

platforms.

- Manage product picking, checking, packing, labelling and dispatch.
- Verify the correct product, SKU, quantity, size, plating and other details before

dispatch.

- Ensure jewellery is packed safely according to SAIRAH's packaging standards.
- Coordinate with courier/logistics partners for timely pickup and delivery.
- Monitor pending, delayed, cancelled, returned and RTO orders.
- Maintain daily records of packed and dispatched orders.
- Immediately report any missing, incorrect, damaged or defective products.

Brand & Product Management





- Maintain SAIRAH's brand presentation across all online platforms.
- Coordinate new product launches and daily product uploads.
- Monitor competitor products, pricing and marketplace trends.
- Suggest ideas to improve product visibility and online sales.
- Coordinate with the design/marketing team for product images, banners and

promotional creatives.

Sales & Performance Management

- Track daily sales and orders across all e-commerce platforms.
- Prepare regular sales and marketplace performance reports.
- Analyse product-wise and platform-wise sales.
- Monitor returns, cancellations and RTOs.
- Identify best-selling and slow-moving products.
- Monitor discounts, commissions, platform charges and other marketplace costs.
- Provide regular updates and insights to management.

Manufacturer & Silver Stock Coordination

- Coordinate with manufacturers regarding silver stock, required quantities, silver

usage, purchase details and bills/invoices.

- Maintain proper records of silver stock, material requirements and related

bills/invoices.

- Follow up with manufacturers regarding stock availability and required materials.

Mandatory Requirements

- 3+ years of hands-on e-commerce marketplace experience.
- Myntra, Nykaa or similar marketplace experience is mandatory.
- Experience in product uploading, catalogue/SKU management and website

management.

- Experience in order packing and dispatch.
- Positive knowledge of MS Excel / Google Sheets.
- Strong communication, coordination and attention to detail.
- Jewellery / fashion / lifestyle e-commerce experience preferred.

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):

- What is your expected CTC?
- What is your notice period / are you an immediate joiner?
- Are you comfortable working from the Navi Mumbai location?

Experience :

- E-Commerce: 2 years (required)

Work Location: In person

📌 Brand & E-commerce Manager (Vashi)
🏢 Sairah Jewelry
📍 Vashi