Job Description - Project cum Operations CoordinatorInnosec Systems - Fire & Safety DivisionJob Title

Project cum Operations Coordinator

Location

Faridabad / Delhi NCR

Industry

Fire Alarm, Fire Fighting, CCTV & ELV Systems

Job Summary

We are looking for a highly organized and proactive Project cum Operations Coordinator to manage day-to-day coordination of fire alarm, firefighting, CCTV, and AMC operations.

This role is critical for improving operational efficiency, response time, and customer satisfaction.

Key ResponsibilitiesProject Coordination

- Coordinate ongoing fire alarm, firefighting, CCTV, and suppression system projects
- Track daily site progress and maintain project status reports
- Coordinate with site supervisors, technicians, contractors, and vendors
- Follow-up for shutdown approvals, material delivery, and work permits
- Maintain project execution schedules and timelines
- Prepare MOM (Minutes of Meeting) and project update reports

Operations & AMC Coordination

- Plan technician deployment for AMC and complaint calls
- Maintain complaint tracker and closure status
- Schedule preventive maintenance visits
- Ensure timely response and closure of service complaints
- Coordinate emergency service support with technical team

Documentation & MIS

- Maintain project trackers, AMC trackers, and service records
- Prepare quotations, reports, compliance documents, and client submissions
- Maintain customer database and project documentation
- Prepare daily/weekly operational MIS reports




- Maintain records of material movement and pending items

Client & Vendor Communication

- Coordinate with clients regarding project progress and service schedules
- Follow-up with vendors for material dispatch and delivery
- Support sales team in follow-up and documentation

Required Skills :

- Good communication and coordination skills
- Strong follow-up and multitasking ability
- Ability to manage multiple projects and priorities
- Basic understanding of project execution and service operations
- Problem-solving mindset and ownership attitude

Preferred Experience

- 1-3 years experience in:

- Fire & Safety Industry

- ELV Systems

- Electrical/HVAC Contractor Operations

- Facility Management

- Technical Service Coordination

Preferred Qualification

- B.Com / BBA / Diploma / Graduate
- Computer knowledge is mandatory

Additional Preferred Skills

- Basic AutoCAD understanding
- Knowledge of fire alarm/CCTV systems
- Experience in MIS reporting or project coordination
- Knowledge of CRM/Zoho/ERP software is an advantage

Salary Range

₹22,000 - ₹30,000 per month (Based on experience and skill set)

Why Join Us

- Opportunity to work on industrial fire & safety projects
- Exposure to reputed manufacturing and corporate clients
- Growth-oriented and learning-driven work setting
- Opportunity to grow into operations management role

Pay: ₹17,066.58 - ₹30,682.23 per month

Benefits :

- Paid sick time
- Provident Fund

Work Location: Hybrid remote in Faridabad, Haryana

📌 Project / Operation Coordinator (Faridabad)
🏢 Innosec systems
📍 Faridabad