Job Roles & Responsibilities :

- Warmly welcome every guest and maintain a friendly and positive approach while interacting.
- Assist visitors with their questions, provide directions, and explain available games or services.
- Address guest concerns or complaints calmly and ensure appropriate resolution.
- Guide customers regarding ticketing systems, tokens/cards, and game instructions.
- Observe guest experience regularly and gather feedback to improve service quality.
- Keep proper records of guest interactions, complaints, and resolutions on a daily basis.
- Assist in coordinating birthday celebrations, events, and group bookings within the facility.
- Ensure guest areas remain neat, organized, and comfortable at all times.
- Follow all operational, safety, and service guidelines provided by the management.

Job Requirements

- Education : Minimum 12th Pass (Graduation preferred).
- Age Limit : 20 to 35 years.




- Communication : Ability to communicate well in English & Hindi
- Personality : Presentable appearance with positive attitude and valuable body language.
- Behavior : Polite, confident, and customer-friendly approach.
- Availability : Willingness to work in rotational shifts(11:00AM-8:00PM & 1:00PM-10:00PM), weekends, and holidays.
- Experience : Prior experience in customer service(Freshers are welcome)

Working Hours :11:00 AM to 08.00 PM & 01.00 PM to 10.00 PM (Rotational Shifts)

Salary Range :₹15,000 - ₹21,000 per month (depending on experience). Contact

Job Types : Full-time, Permanent

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 Front Desk Receptionist (Hingna)
🏢 Xplore Trampoline and Amusement Park
📍 Hingna