Position Summary

Key Responsibilities

- Greet and assist patients, visitors, and healthcare providers in a courteous and professional manner.
- Schedule, confirm, and reschedule patient appointments.
- Register new patients and update existing patient records accurately.
- Verify patient information, insurance details, and eligibility.
- Manage patient check-in and check-out procedures.
- Maintain electronic and physical medical records while ensuring confidentiality and compliance with privacy regulations.
- Collect payments, process billing information, and issue receipts.
- Coordinate with doctors, nurses, and administrative staff regarding patient appointments and requirements.
- Handle patient inquiries and resolve concerns professionally.
- Maintain a clean, organized, and welcoming reception area.
- Assist with administrative tasks such as filing, scanning, data entry, and correspondence.

Qualifications : Required

- High school diploma or equivalent.
- Proven experience in a receptionist, front-desk, or customer service role.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office and computer-based scheduling systems.




- Excellent organizational and multitasking abilities.
- Professional appearance and demeanor.

Preferred

- Previous experience in a healthcare, hospital, clinic, or medical office setting.
- Familiarity with medical terminology and electronic medical record (EMR) systems.
- Knowledge of insurance verification and medical billing procedures.

Skills and Competencies

- Excellent interpersonal and patient-service skills.
- Attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information.
- Strong problem-solving and time-management skills.
- Ability to work effectively in a fast-paced setting.
- Team-oriented attitude with a commitment to patient care.

Working Conditions

- Full-time/Part-time position.
- May require occasional evening, weekend, or holiday shifts depending on clinic operations.
- Primarily office-based with regular interaction with patients and healthcare staff.

Reporting To

Doctor

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Medical Receptionist (Nagpur)
🏢 SARAA’s eye clinic
📍 Nagpur