Description We are seeking a dedicated Customer Support professional to join our team in India. This is an entry-level position ideal for freshers who are eager to develop their skills in customer service and support. Responsibilities Provide timely and accurate information to customers regarding products and services. Assist customers with troubleshooting and resolve their issues effectively. Manage customer inquiries through various channels including phone, email, and chat. Document customer interactions and maintain accurate records in the system. Collaborate with other team members to improve customer support processes. Identify trends in customer inquiries and provide feedback to the management for continuous improvement. Skills and Qualifications Excellent communication skills in English and Hindi (additional languages are a plus). Strong problem-solving abilities and a customer-first mindset. Proficiency in using CRM software and Microsoft Office Suite. Ability to work in a rapid-paced environment and handle multiple tasks simultaneously. Strong attention to detail and ability to follow procedures accurately. Basic understanding of customer service principles and practices. Contact HR Sangeetha

📌 Customer Support (Bengaluru)
🏢 Cognizant Technology Solutions India
📍 Bengaluru