Job Description - Customer Support Executive (International Voice Process)
Job Title - Customer Support Executive - International Voice Process
Location Mumbai - Vikhroli
Experience Fresher to 4 Years
Job Type Full-Time
Job Summary
Key Responsibilities
- Handle inbound and outbound customer calls
- Resolve customer queries and provide appropriate solutions
- Deliver excellent customer service experience
- Maintain professional communication with international clients
- Update customer information and interaction details in the system
- Meet quality and productivity targets
Eligibility Criteria
- Excellent verbal communication skills in English
- Graduate / Undergraduate both eligible
- Comfortable working in rotational/night shifts
- Basic computer knowledge required
Preferred Skills
- Strong communication and interpersonal skills
- Good listening and problem-solving abilities
- Ability to work in a fast-paced environment
- Positive attitude and team player mindset
Salary & Benefits
- Attractive salary package
- Incentives and performance bonuses
- Growth opportunities with leading MNCs
- Training and development programs
- Friendly work environment
How to Apply
Pay: ₹10,000.00 - ₹40,000.00 per month
Benefits :
- Cell phone reimbursement
- Commuter assistance
- Versatile schedule
- Food provided
- Health insurance
- Provident Fund