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Job Title : Customer Support Executive (Inventory Management & Grievance Handling)

Location :Lucknow

Experience :0-2 Years (Freshers can apply)

Immediate Joiners

Key Responsibilities:

- Handle customer complaints and grievances professionally, ensuring timely resolution.
- Maintain and update inventory records accurately.
- Coordinate with internal teams to monitor stock availability and inventory movement.
- Process customer requests, orders, and service-related documentation.
- Prepare daily, weekly, and monthly reports related to customer support and inventory.
- Maintain customer records and ensure data accuracy.
- Follow up with customers to ensure satisfaction and service quality.
- Escalate unresolved issues to the concerned department when necessary.
- Ensure adherence to company policies and service standards.

Required Skills:





- Excellent verbal and written communication skills.
- Strong customer service and problem-solving abilities.
- Knowledge of inventory management and record keeping.
- Ability to handle customer grievances with professionalism and empathy.
- Positive organizational and time management skills.
- Ability to work both independently and as part of a team.

Qualification :

- Graduate in any discipline.
- Experience in Customer Support, Customer Service, Inventory Management, or Back Office Operations is preferred.

How to Apply : Contact / WhatsApp: +91 (phone hidden)

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Support Executive (Inventory Management) (Lucknow)
🏢 citiyano de solutions
📍 Lucknow