30 Oct
|
Employee Hub
|
Jaipur
30 Oct
Employee Hub
Jaipur
Job Title: Customer Care Executive (CCE)
Location : Jaipur Experience : Fresher to 10 Years Employment Type : Full-Time
Job Summary : Key Responsibilities :
- Handle inbound and outbound customer calls professionally
- Resolve customer complaints effectively and within TAT
- Provide accurate information about products/services
- Maintain and update customer records in the system
- Follow up with customers for feedback and issue resolution
- Achieve daily/weekly performance targets
- Escalate complex issues to the concerned department when required
Required Skills :
- Good verbal and written communication skills
- Basic computer knowledge (MS Office, CRM tools)
- Strong problem-solving ability
- Ability to handle pressure and meet targets
- Customer-oriented mindset
- Good listening skills
Eligibility Criteria :
- Minimum Qualification: 12th Pass / Graduate
- Experience: Fresher or up to 3 years in Customer Service / BPO / Call Center
- Language: Hindi & English (Additional language is a plus)
Preferred Qualifications :
- Experience in inbound/outbound process
- Experience in telecalling or customer support Job Title: Customer Care Executive (CCE)
Job Types : Full time, Permanent
Pay: ₹10,724.45 - ₹35,362.74 per month
Benefits :
- Provident Fund
Work Location: In person
📌 Customer Service Representative (Jaipur)
🏢 Employee Hub
📍 Jaipur