ob Summary : We are looking for a Customer Support Executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across multiple communication channels.

Key Responsibilities :

- Provide accurate information about products and services
- Resolve customer complaints effectively and professionally
- Maintain records of customer interactions and transactions
- Follow up with customers to ensure issue resolution
- Escalate complex issues to the appropriate department
- Meet performance targets and customer satisfaction goals

Required Skills :

- Good communication and interpersonal skills
- Problem-solving ability
- Patience and positive attitude
- Basic computer knowledge (MS Office, CRM tools)
- Ability to handle pressure and multitask
- Telugu english hindi mandatory

Qualifications :

- Any Graduate
- Prior experience in customer support (preferred but not mandatory)

Work Setting :

- Office-based
- Day shift

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive (Cse) (Visakhapatnam)
🏢 MNM Solutions
📍 Visakhapatnam