30 Oct
|
CAPRICORN IDENTITY SERVICES PRIVATE
|
Nirman
30 Oct
CAPRICORN IDENTITY SERVICES PRIVATE
Nirman
We are looking for a Customer Support Executive to join our team at Capricorn Identity Services Private Limited . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services .
Key Responsibilities :
- Handle customer calls in a professional and effective manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Document preparation
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements : Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits :
- Health insurance
Work Location: In person
📌 Customer Support Executive (Cse) (Nirman)
🏢 CAPRICORN IDENTITY SERVICES PRIVATE
📍 Nirman