Job Title : Website Customer Support and Sale Executive

Company : Maaesa Creations

Location : Jagatpura, Jaipur

Job Type : Full-time

About Maaesa Creations : Maaesa Creations is a leading fashion brand renowned for its unique blend of traditional and contemporary designs. We specialize in high-quality ethnic and fusion wear, catering to a diverse customer base.

Role Overview : We are seeking a proactive and results-driven Sales Associate to join our team. The role involves generating and nurturing leads, making outbound calls, and building relationships with potential and existing customers. This is an office-based position with a focus on driving sales and contributing to Maaesa Creations' growth.

Key Responsibilities :

- Lead Generation and Cold Calling :

- Identify potential customers and initiate contact through cold calls.

- Follow up on leads generated through marketing campaigns or other channels.

- Sales and Customer Engagement :

- Understand customer needs and present suitable products and solutions.

- Build and maintain strong relationships with clients to ensure repeat business.

- Meet or exceed monthly sales targets and performance metrics.

- Customer Support :

- Address customer concerns or escalate issues when necessary.

- Database Management :

- Maintain accurate records of customer interactions, leads,



and sales in CRM tools or spreadsheets.

- Regularly update the database with new leads and follow-up statuses.

- Collaboration :

- Work closely with the marketing and operations teams to align strategies.

- Provide feedback on customer preferences and market trends.

- Market Research :

- Keep track of competitors and market developments to identify current opportunities.

- Suggest improvements in product offerings or sales strategies based on customer feedback.

Qualifications and Skills :

- Proven experience in sales, telecalling, or business development (fashion or e-commerce sector preferred).
- Excellent communication and interpersonal skills.
- Ability to handle cold leads and convert them into customers.
- Strong organizational skills and attention to detail.
- Self-motivated, with a goal-oriented mindset.

Preferred Qualifications :

- Knowledge of the fashion or garment industry is a plus.
- Bilingual or multilingual skills are an advantage.

What We Offer :

- Competitive salary with performance-based incentives.
- Opportunity to grow with a dynamic and fast-expanding fashion brand.
- A collaborative and supportive work environment.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 Website Customer Support and Sale Executive (Jagatpura)
🏢 Maaesa Creations
📍 Jagatpura