30 Oct
|
Zobone BPO
|
Rajkot
Job description
Responsibilities and Duties
- Dealing with property Residential Property Compliance inquiries via
- Update appointment sheet... to ascertain that the property manager has completed
the sheet and video for the visit.
- Work on the CRM
- Need to support the team who is in London.
- Work with a UK-based client (Property Management) lettings and
commercial department along with the team in India
- Liaise with landlords/tenants/ UK Council officers and tenants on daily basis
- He/she may work as buffer staff on the project for the first few months to train him/
her for 360-degree processes across the project and then will be placed on the
vacancy on the project. He/She should be ready to work dynamically. - Effectively
resolve discrepancies and complaints of Landlords and Tenants related to
Maintenance Issues.
- Build and maintain relationships with tenants, landlords, local authorities,
etc. - Must be Fluent in English.
international process is preferred however freshers with dynamic talent with
excellent communication skills are welcomed as well.
Job Timings: Mon
- Fri - 1 PM to 10:30 PM ,Sat - 1 PM to 7:30 PM(During Summers).
Mon
- Fri - 2 PM to 11:30 PM ,Sat - 2 PM to 8:30 PM (During Winters)
Job Types : Full time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits :
- Leave encashment
Ability to commute/relocate:
- Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
Education :
- Bachelor's (preferred)
Experience :
- Customer service: 1 year (required)
- International voice process: 1 year (preferred)
Language :
- English Fluently (required)
Work Location: In person
📌 Customer Service Representative (Rajkot)
🏢 Zobone BPO
📍 Rajkot