Customer Support Executive (E-commerce)

Location : Delhi (In office)

A growing fashion e-commerce company is looking for a Customer Support Executive to manage customer communication across online channels.

Key Responsibilities

- Respond to customer queries related to orders, deliveries, returns, and product information :

- Provide assistance to customers regarding product sizing and fit :

- Coordinate with the operations team for order status updates

- Track and resolve customer complaints or issues

- Maintain records of customer queries and resolutions

- Ensure timely responses to all social media messages

Requirements :

- Good communication skills in English and Hindi :

- Basic understanding of fashion garments and sizing :

- Experience in e-commerce customer support is preferred

- Familiarity with Instagram and social media communication :

- Organized and patient in handling customer interactions

Job Types : Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive (Delhi)
🏢 AA Fashions
📍 Delhi