30 Oct
|
Sri Chaitanya Bharathi Educational Society
|
Manikonda Jagir
30 Oct
Sri Chaitanya Bharathi Educational Society
Manikonda Jagir
Outbound/Inbound Calling : Make outbound calls to prospective clients from provided databases and handle incoming customer inquiries professionally.
- Lead Generation : Identify potential customers' needs, explain product features, and qualify leads for the sales team.
- Customer Engagement : Follow predefined scripts to ensure consistent messaging while adapting to customer responses to build rapport.
- Record Keeping : Accurately update and maintain customer information and call logs in the CRM system or Excel sheets.
- Target Achievement : Meet or exceed daily, weekly, and monthly call and conversion targets set by management.
- Problem Solving : Resolve customer complaints or queries effectively to ensure high satisfaction.
Requirements & Skills :
- Experience :
Freshers are welcome; 1+ years of experience in telecalling, BPO, or customer service is a plus.
- Languages : Proficiency in English, Hindi & Telugu is highly valued.
- Communication : Exceptional verbal communication skills and a persuasive telephone etiquette.
- Technical Skills : Basic computer knowledge, including Microsoft Excel and familiarity with CRM software.
Job Types : Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
Advantages :
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Tele Callers (School) (Manikonda Jagir)
🏢 Sri Chaitanya Bharathi Educational Society
📍 Manikonda Jagir