1. Order Dispatch Management: o Oversee the dispatch of orders on Amazon, B&Q;, and eBay platforms. o Ensure all orders are processed and dispatched accurately and on time.
2. Documentation and Labeling: o Generate in-house cut sheets for orders. o Create and print courier and collection labels. o Develop and manage inventory-related labels to ensure proper tracking and identification of products.
3. Courier Coordination: o Compile and manage courier manifests. o Input tracking information through both CSV uploads and manual entry methods. o Create and maintain a Royal Mail sheet for VF samples.
4. Customer Communication: o Send mailers to customers indicating delivery status, including specifics like delivered, porch delivery, neighbor's delivery, carded, or diplomatic handover.
5. Supplier Coordination: o Manage print window queries for labels and rugs from suppliers. o Coordinate with suppliers to ensure timely and accurate delivery of products.
6. Inventory and Returns Management: o Take responsibility for removing Small (SM), Medium (MD), and Large (LR) items from all websites as needed. o Assign VH (Vendor Hold) on the returned window.
o Maintain and update the VH sheet regularly.
Qualifications :
- Proven experience in e-commerce order fulfillment and logistics.
- Proficiency in managing orders on Amazon, B&Q;, and eBay platforms.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to multitask and manage time effectively in a quick-paced environment.
- Proficiency in using CSV files for data management.
- Familiarity with courier services and label generation software.
- Basic knowledge of inventory management practices.
Skills :
- E-commerce platform management (Amazon, B&Q;, eBay)
- Order processing and dispatchLabel generation and printing
- Courier coordination and manifest compilation
- Customer service and communication
- Inventory management
- Data entry and management using CSV files
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits :
- Health insurance
Experience :
- total work: 1 year (preferred)
Work Location: In person
📌 Operations Executive (Lucknow)
🏢 E-ProfitBooster UK
📍 Lucknow
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