Travel Consultant - GDS Specialist (Amadeus / Galileo)Job Summary

Key Responsibilities

- Perform end-to-end flight reservations, ticket issuance, reissues, cancellations, refunds, exchanges, and fare recalculations using Amadeus and Galileo. :

- Build complex multi-sector domestic and international itineraries efficiently within GDS.

- Interpret fare rules, baggage policies, change penalties, and ticketing restrictions accurately.

- Research destinations, routes, airline pricing, visa requirements, seasonality, and operational constraints.

- Diagnose client requirements and recommend cost-effective and time-productive travel solutions.

- Coordinate complete travel arrangements including flights, hotels, transfers, and special services.

- Manage airline schedule changes, involuntary rerouting, ticket discrepancies, and airline escalations.

- Maintain accurate client records, booking documentation, and financial reconciliation.

- Upsell ancillaries, preferred airlines, and premium products to maximize revenue.

- Handle customer complaints, disruptions, and urgent operational issues professionally.

- Maintain relationships with airline partners, consolidators, and suppliers.

- Track productivity, ticket volumes, error rates, and revenue performance.





Mandatory Requirements (Non-Negotiable)

- Minimum 2-3 years of hands-on operational experience on Amadeus and/or Galileo. :

- Ability to independently perform ticketing, reissues, refunds, voids, fare construction, and rule interpretation in GDS. :

- Strong understanding of airline fare rules, BSP processes, PNR management, queues, and ticketing workflows.

- Proven experience handling domestic and international bookings with accuracy and speed.

- High operational discipline with mínimal error tolerance.

- Proficiency in English (spoken and written).

- Strong customer service orientation with commercial mindset.

Preferred Skills (Added Advantage)

- Certification on Amadeus / Galileo .
- Exposure to corporate travel management or high-volume ticketing.
- Knowledge of additional GDS platforms (Sabre).
- Experience in back-office reconciliation and MIS reporting.
- Ability to work under time pressure and manage urgent reissues.

Pay: ₹35,308.52 - ₹45,962.67 per month

Benefits :

- Health insurance
- Provident Fund

Experience :

- total work: 2 years (required)

Work Location: In person

📌 Ticketing Executive (Sahibzada Ajit Singh Nagar)
🏢 Uniglobe Shergill Travel
📍 Sahibzada Ajit Singh Nagar