IT Engineer Job Description

Job Title

IT Engineer

Job Summary

Key Responsibilities

- Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
- Monitor, maintain, and troubleshoot Windows and Linux operating systems.
- Configure and maintain Local Area Networks (LAN), Wide Area Networks (WAN), Wi-Fi, and internet connectivity.
- Monitor network performance and resolve connectivity issues.
- Manage Active Directory, user accounts, permissions, and Group Policies.
- Install and maintain antivirus, firewall, and endpoint security solutions.
- Perform regular system updates, security patches, and backups.
- Monitor server health, storage utilization, and system performance.
- Diagnose and resolve hardware, software, network, and printer-related issues.
- Provide technical support to employees through remote and onsite assistance.
- Maintain IT asset inventory and documentation.
- Support VPN, remote desktop, and remote access solutions.
- Coordinate with vendors for hardware procurement and warranty services.
- Ensure compliance with IT security policies and best practices.
- Maintain disaster recovery and backup procedures.
- Document technical procedures, troubleshooting guides, and system configurations.

Required Skills :

- Strong knowledge of Windows and Linux operating systems.
- Understanding of TCP/IP, DNS, DHCP, VPN, VLAN, and network troubleshooting.
- Experience with routers, switches, firewalls, and wireless access points.




- Knowledge of Microsoft Active Directory and Group Policy.
- Experience with Microsoft 365 or Google Workspace administration.
- Familiarity with virtualization technologies such as VMware or Hyper-V.
- Basic knowledge of cloud platforms such as Microsoft Azure or AWS.
- Knowledge of backup and disaster recovery solutions.
- Solid troubleshooting and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and work independently.

Preferred Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 1-5 years of experience in IT support or system administration.
- Certifications such as CompTIA A+, Network+, Security+, Microsoft, Cisco (CCNA), Red Hat (RHCSA), or AWS/Azure are an advantage.

Preferred Technical Skills

- Windows Server Administration
- Ubuntu/Linux Administration
- SQL Server/MySQL
- Networking (LAN/WAN)
- Firewall Configuration
- VPN Configuration
- Virtualization
- Microsoft 365 Administration
- Active Directory
- Remote Desktop Support
- Hardware Troubleshooting
- IT Security
- Backup & Recovery
- Cloud Services (AWS/Azure)

Soft Skills

- Problem-solving
- Teamwork
- Time management
- Customer service orientation
- Attention to detail
- Adaptability
- Communication skills

Employment Type

- Full-Time

Work Location

- On-site / Hybrid / Remote (as applicable)

Salary

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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