Position : Warehouse Manager
Job Location: Coimbatore
Shift: Rotational - Overall Shift Ownership

Joining: Immediate preferred Salary- Depends upon your Interview

ROLE PURPOSE

The Warehouse Manager - Warehouse Operations will act as the overall Shift In-Charge and will be responsible for smooth end-to-end warehouse operations during the assigned shift. The position will coordinate and control all operational functions: Inbound → Putaway → Inventory → Replenishment → Picking → Dispatch The person will be accountable for shift productivity, manpower utilization, SLA achievement, inventory discipline, operational quality, safety and timely escalation of issues.

KEY RESPONSIBILITIES

1. Overall Shift Management Take complete ownership of warehouse operations during the assigned shift. Conduct proper shift handover/takeover with the previous and next Shift Manager. Review pending workload, manpower availability, equipment status and operational priorities at the beginning of every shift. Conduct pre-shift briefing/KYT with department teams. Ensure all departments start operations as per scheduled shift timing. Conduct regular floor/Gemba rounds and resolve operational bottlenecks. Maintain operational discipline throughout the shift. 2. Inbound Operations Monitor vehicle reporting, dock allocation, unloading and receiving. Ensure timely GRN and system inward. Monitor inbound TAT and Dock-to-Stock performance. Ensure shortages, excesses and damages are identified and escalated. Prevent accumulation of inbound backlog. 3. Putaway & Replenishment Monitor putaway ageing and backlog. Ensure timely movement of received inventory to designated storage locations. Ensure fast-moving SKUs are adequately replenished. Coordinate between Putaway, Inventory and Picking teams to prevent stock availability issues. Monitor bin/location utilization and housekeeping. 4. Inventory Control Ensure physical and system inventory discipline during the shift. Monitor wrong-bin, missing SKU, shortage and inventory discrepancy cases.



Ensure cycle count/reconciliation activities are carried out as planned. Escalate significant inventory variances immediately. Ensure damaged/non-saleable inventory is properly segregated. 5. Picking Operations Monitor order volume against available manpower. Track picking productivity and order ageing. Ensure picking SLA is maintained throughout the shift. Monitor wrong pick, short pick and missed pick. Reallocate manpower based on order load and hourly productivity. Coordinate replenishment for fast-moving SKU shortages. 6. Dispatch Operations Monitor order consolidation, staging and dispatch. Ensure dispatch cut-off/SLA achievement. Monitor vehicle/dock availability and loading TAT. Ensure no avoidable order remains pending at shift closure. Monitor wrong dispatch, damages and misrouting. Coordinate closely with transport/last-mile teams.

MANPOWER & PRODUCTIVITY MANAGEMENT

Prepare shift-wise manpower deployment across all departments. Verify actual attendance against planned manpower. Monitor absenteeism and arrange manpower balancing wherever required. Move manpower between departments based on workload and operational priorities. Track department-wise and individual productivity. Ensure supervisors/team leaders maintain operational discipline. Control unauthorized overtime and unproductive manpower. Ensure adequate manpower availability during peak hours.

SHIFT MIS & REPORTING

The Assistant Manager will prepare/share a Shift Closure Report covering:



Opening and closing backlog Inbound received vs processed GRN pending Putaway completed & pending Inventory issues/discrepancies Orders received vs picked Picking productivity Orders dispatched vs pending SLA achievement Manpower planned vs present Department-wise productivity Absenteeism MHE/equipment downtime System/WMS issues Safety/security incidents Damages/shortages Major operational issues Corrective actions taken Pending points for next shift No shift should be handed over without documented pending points and clear ownership.

KEY KPIs
Overall Shift SLA | Order Fulfilment SLA | Inbound TAT | Dock-to-Stock TAT | Putaway TAT | Picking Productivity | Picking Accuracy | Inventory Accuracy | On-Time Dispatch | Backlog Control | Manpower Productivity | Absenteeism | Damage/Shrinkage | Safety Compliance

CANDIDATE PROFILE

Experience Preferably 5-8 years of warehouse/e-commerce operations experience. Minimum 2-3 years in a Assistant Manager/Shift In-Charge role. Experience handling multiple warehouse functions rather than only one department. Experience in Quick Commerce / E-Commerce / large fulfilment centre operations strongly preferred. Must have experience handling high-volume operations and large blue-collar manpower.

Qualification
Graduate / B.Tech / MBA / PG in Supply Chain, Logistics or Operations preferred.

Technical Competencies
Candidate should have strong working knowledge of:

- WMS / Warehouse systems
- Inbound & GRN
- Putaway
- Inventory management
- Replenishment
- Picking
- Dispatch
- SLA/KPI management
- Excel & operational MIS
- Manpower planning

~ RCA & CAPA

- 5S and EHS
- Shift handover/takeover
- Productivity management

BEHAVIOURAL REQUIREMENTS

The candidate should be:
Strong on-floor operations leader
Data-driven and process-oriented
Capable of taking quick operational decisions
Strong in manpower handling
Able to work under high-pressure and peak-volume conditions
Robust in interdepartmental coordination
Proactive in identifying bottlenecks
Disciplined in reporting and escalation
Capable of independently managing the entire warehouse during the assigned shift
experience
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📌 Warehouse Supervisor - Immediate Start (Coimbatore)
🏢 Randstad
📍 Coimbatore