30 Oct
|
BrandMyHR
|
Mumbai
About the Role :Our team delivers premium matchmaking through dedicated Relationship Managers (RMs). We're building AI-powered systems that supercharge RM workflows - helping them identify better matches faster, spot member dissatisfaction early, and create exceptional member experiences at scale.As a Product Manager, you will own the strategy, roadmap, and execution of AI-driven products that blend human judgment with technology. You'll turn complex RM and member needs into simple, scalable experiences that create real business impact.Key Responsibilities :- Own the product vision, roadmap, and prioritisation for AI-powered experiences across the VIP member journey.- Discover high-impact problems through RM, member, data, and operational insights.- Translate RM workflows and member pain points into clear product requirements, user stories, and scalable features.- Build tools that help RMs with:1. Member insights and profile intelligence2. Matchmaking signals and recommendations3. Engagement and dissatisfaction-risk detection4. Conversation summaries and actionable context5. Next-best actions and personalised interventions- Partner closely with engineering, data science, analytics, design,
and operations to take products from idea to launch.- Define success metrics, run experiments, analyse outcomes, and continuously improve product performance.- Drive adoption of AI tools within RM workflows through sharp onboarding, feedback loops, and thoughtful change management.- Communicate product direction, trade-offs, and impact clearly to stakeholders and senior leadership.What You Bring :- 3 - 5 years of Product Management experience, ideally in data-driven, AI/ML-enabled, consumer, marketplace, CX, CRM, or workflow products.- Robust product sense, structured problem-solving, and analytical thinking.- Experience owning product roadmaps, prioritisation, PRDs, launches, and post-launch iteration.- Familiarity with AI/ML concepts and LLM-based applications - including how to assess quality, usefulness, and limitations.- Confidence working cross-functionally with engineering, analytics/data science, design, and operations teams.- Ability to use both user feedback and data to make decisions and measure impact.- Strong communication and stakeholder-management skills. (ref:hirist.tech)
📌 Product Manager - AI/ML Marketplace (Mumbai)
🏢 BrandMyHR
📍 Mumbai