POSITION SUMMARY The Talent Acquisition Manager will be responsible for managing the end-to-end recruitment and talent acquisition function for the Hotel Group across corporate, hotel operations, leadership and support functions.
The role will be responsible for ensuring the availability of the right talent, at the right time and at the right cost , in line with approved manpower budgets and business requirements.
The incumbent will work closely with Corporate HR, Property General Managers, Department Heads and Business Leaders to understand manpower requirements, source suitable candidates, manage the selection process and ensure timely joining.
The role will also lead talent pipelines, employer branding, campus hiring, recruitment analytics, agency management and pre-opening manpower requirements .

Manpower Planning & Recruitment Strategy
Understand annual and property-wise manpower requirements in coordination with Corporate HR and Operations.
Develop recruitment plans based on approved manpower budgets and business expansion plans.
Ensure recruitment is aligned with sanctioned positions and approved manpower budgets.
Develop recruitment strategies for different levels, from entry-level associates to senior management.
Maintain an active talent pipeline for critical hotel positions.

End-to-End Talent Acquisition
Manage the complete recruitment cycle, including:

- Initial HR discussion
- Ensure candidates receive a professional and timely recruitment experience.

Manage recruitment for critical and leadership positions such as:
General Managers
Hotel Managers
Executive Chefs
Sales & Marketing Heads
HR Heads
Build and maintain a strong network of hospitality professionals.
Maintain succession-oriented talent pipelines for key positions.

Hotel Operations Hiring
Ensure continuous recruitment support for:
Front Office
Front Office Manager
Duty Manager
Housekeeping
Executive Housekeeper
Housekeeping Manager
Food & Beverage
F&B; Manager
Restaurant Manager
Bar Manager
Service Associates
Executive Chef
Bakery & Pastry
HR
Sales & Marketing
Develop manpower recruitment plans for recent hotel openings.




Create property-wise recruitment timelines and hiring trackers.
Coordinate recruitment drives in different cities and locations.
Support recruitment of local talent while ensuring required experience and skill levels.
Coordinate pre-opening recruitment with Operations and HR teams.
Build local talent pools for upcoming properties.

Develop relationships with hotel management institutes, universities and colleges.
Plan and execute campus recruitment drives.
Manage recruitment of:
Management Trainees
Hotel Management Graduates
Interns
Apprentices
Freshers
Operational trainees
Develop partnerships with leading hospitality institutes.
Build a long-term campus talent pipeline.
Maintain a database of high-potential hospitality graduates.

LinkedIn
Hospitality recruitment platforms
Campus recruitment
Recruitment agencies
Professional networks
Hospitality institutes
Internal talent pipeline
Reduce dependency on external agencies wherever an internal talent pipeline can be developed.

RECRUITMENT AGENCY MANAGEMENT

Identify and empanel appropriate recruitment agencies. Negotiate recruitment fees and commercial terms. Monitor agency performance and candidate quality. Review agency performance periodically.

CANDIDATE ASSESSMENT & QUALITY

Evaluate candidate experience, stability, functional competence, career progression and cultural fit. Clearly document whether the candidate is recommended / not recommended / on hold , along with supporting feedback. Maintain quality standards rather than focusing only on recruitment volume.

OFFER MANAGEMENT & JOINING

Coordinate salary discussions within approved compensation structures. Ensure proper handover to HR Operations / Property HR for onboarding.





RECRUITMENT TAT & PERFORMANCE MANAGEMENT

Establish and monitor recruitment TAT for different categories: Entry-Level / Associates Maintain a position-wise recruitment tracker. Ensure regular updates to hiring managers and Corporate HR.

EMPLOYER BRANDING

Support development of the hotel's employer brand. Promote the organisation as an employer of choice within the hospitality industry. Develop recruitment communication and career content. Showcase employee stories, career growth opportunities and organisational culture. Support social media campaigns for hiring. Participate in hospitality job fairs and industry events. Build relationships with hospitality professionals and talent communities.

RECRUITMENT ANALYTICS & MIS

Prepare and maintain regular recruitment reports covering: Agency performance Recruitment cost Prepare weekly and monthly Talent Acquisition dashboards for Corporate HR and Management.

Manage recruitment expenditure within approved budgets.
Monitor agency fees and recruitment costs.
Optimise sourcing channels based on cost and quality.
Ensure compensation offered remains within approved salary structures.

EMPLOYEE REFERRAL PROGRAMME

Develop and manage an effective employee referral programme.
Ensure timely referral incentive processing as per policy.
Use employee networks to improve quality and speed of hiring.

HRMS / ATS & PROCESS AUTOMATION

Ensure all recruitment data is accurately maintained in the HRMS / Applicant Tracking System. Maintain proper candidate records and recruitment status. Develop standard recruitment workflows and trackers. Use technology and automation to improve recruitment efficiency. Ensure data confidentiality and appropriate access controls. Generate recruitment dashboards and analytics from the system.

Ensure recruitment processes comply with Group HR policies.
Maintain proper documentation for all recruitment decisions.
Ensure background/reference verification as applicable.
Maintain confidentiality of candidate information and compensation data.
Follow approved manpower and compensation structures.

📌 Recruitment and Talent Acquisition Manager - Hospitality (Kolkata)
🏢 Polo Hotels Group
📍 Kolkata