Job Title: Senior Business Analyst
We are looking for a talented and passionate Senior Business Analyst to join our Researcher Communications team in SN Digital (SND), a technology division of Springer Nature.
The team supports researchers in discovering relevant content, identifying opportunities to publish, and staying up to date on the impact of their work through a seamless multi-channel communication experience. This work drives key business goals to grow content consumption and submissions.
Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. SN Digital has 230 people based in London, Berlin, Lisbon, Pune, New York, Madrid, Dordrecht, and Heidelberg. We work in collaborative, multi-disciplinary delivery teams, developing digital products and services that answer user problems and support business goals.
Having a good command of English is essential; This role is a terrific opportunity for friendly, curious people who want to get involved in our work, who love to learn, who will embrace and develop our culture, and help make SND a place where people and ideas can thrive.
Diversity is the mix of culture, background, experience and personality that we all bring; inclusion is getting the mix to work better together. The way we do business
We build our software incrementally, iteratively, and continuously, so you'll be able to see new work go live to over four million visitors around the globe every week. Our flavour of agile has been heavily influenced by XP and Kanban, and if something isn't working, we change it.
Our work delivers value to both the business and our customers, our teams are cross-discipline: business analysts and the user experience team work with stakeholders to coordinate research and understand requirements, whilst our frontend developers and software engineers pair with quality analysts to develop the most robust solutions, and our platform engineers work across the organisation to ensure our infrastructure never lets us down.




We generally follow a mix of agile and lean practices with an overall philosophy towards continuous delivery. We'll rely on each and everyone's expertise to adapt and improve these processes to serve the team, project and company as best fit their current contexts.
In this role, you will be part of a cross-functional agile delivery team, leveraging analysis tools to inform decisions that support both business objectives and user needs. You will collaborate closely with both your team and business stakeholders to understand complex business problems, define work and identify key opportunities.
Together, we work to create solutions that not only meet the business goals of Springer Nature but also provide tangible value to our users.
Work with stakeholders to understand our goals & vision, and identify business needs through strong business insight
Orchestrate collaboration within the team and externally with business stakeholders while balancing competing stakeholder priorities
Communicate to the development team how the requirements are aligned with the business needs and 'big picture' goals and vision using transparent storytelling techniques
Collaborate and provide business analysis support to the product manager, business sponsors, SMEs and the team during development
Unearth the root cause(s) of pain points, and validate business opportunities and problems using data analytics and quantitative analysis where relevant as a tool
Champion business analysis best practices and principles within the BA community
focusing on customer and business value
Monitoring, tracking and communicating progress and issues relating to the project as a whole applying project management practices
Develop an understanding of the technology stack, system capabilities and data landscape to support effective solution delivery
Have an understanding of the team's context in the broader programme and business.
Be familiar with the technology stack and data landscape
Can unearth the root cause(s) of pain points and validate business opportunities and problems.




Be an active participant of the Business Analyst communities.
Be able to monitor, track and communicate progress, risks and issues to stakeholders.
Map, analyse and validate information flows and user journeys to and from the product/service digital estate.
Set context with your team to ensure any solutions co-defined provide business value whilst solving customer problems
Understand our customers' needs, both internal and external, and how your work affects their experience.
Organise and run sessions with your discipline peers within the Business Analyst community.
Actively work alongside your team to define the vision and strategy of your product or service in terms of business and customer outcomes.
Define KPIs to measure product/service performance in terms of business and customer outcomes.
Instil a data-driven approach to current and future product/service development.
As part of an Agile product team, day-to-day, you will:
Engage in and/or facilitate ceremonies such as our daily stand-ups, planning, prioritisation and steering sessions, story kick-offs, collaborative analysis and design workshops, showcases to internal customers and regular retrospectives.
You can demonstrate experience in working successfully with teams to deliver software in an agile manner.
You can demonstrate your experience in facilitating groups to achieve defined goals and outcomes using various facilitation tools and techniques.
You will have excellent communication skills and articulate concepts and ideas from technical and functional business perspectives effectively.
You have proven experience in managing and resolving conflict with stakeholders.
You can use available data to inform decisions, and build better products.
You will have a strong focus on high-quality customer experience and sustainable solutions.
Have experience working in a dynamic and collaborative environment.
You have experience in driving continuous improvement and innovation across teams.
At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit

📌 Senior Agile Business Analyst (Pune)
🏢 Springer Nature
📍 Pune